Job
Title: Head of Operations
Job
Code:
HO/PAR/130422
Number
of Positions Open:
1
Location: Nairobi,
Kenya
Closing
Date:
Open Until Filled
Summary:
Our client is the leading professional cleaning and allied services company and one of the Top 100 companies in Kenya.
Summary:
Our client is the leading professional cleaning and allied services company and one of the Top 100 companies in Kenya.
They
are committed to providing modern, professional, environmentally- friendly and
efficient service to commercial, industrial and domestic clients.
Job Objective:
Job Objective:
- Our client is
seeking to engage a dynamic Head of Operations who will have the vision
and leadership ability to take the department into a new and exciting
phase of its development as part of the senior management team.
- The Board is
looking for an individual with foresight, management focus and a firm
grasp of the operational realities of the cleaning industry.
- The Head of
operations will be expected to lead, inspire and develop the operations
management team and staff, maintaining at all times that ethos of
partnership and shared decision making which is so fundamental to the
department’s success.
- It will be the
Head of Operations’ role to implement company policies and to provide
leadership to the staff, ensuring that they share and reflect the
company’s mission, values and aspirations.
Primary
Responsibilities:
The head of operations will:
Leadership:
The head of operations will:
Leadership:
- Provide
effective leadership to the Department in fulfilling its mission as
determined by the Board.
- Ensure that the
Board is fully engaged in all strategic decisions which affect eh
Department and implement the decisions of the Board.
- As the
Accounting Officer for the Department, ensure that the Board is advised if
its actions or policies are compatible with the financial plans, with the
Department’s financial regulations and procedures.
- Organize, direct
and manage the Department and lead the staff, providing inspiring and
motivating leadership to the operations team.
Policies:
- Lead and
contribute to the development, implementation and monitoring of
Departments plans, procedures and policies in line with the department’s
strategic plan.
- Ensure the
effective review of policies and procedures which involve the Board, staff
and other Department stakeholders.
Staff:
- Provide
direction and management of the department and leadership of the staff
- Provide
management and leadership of staff which will ensure that the Department
discharges all of its responsibilities and that good labor relations are
maintained and developed.
- Promote
discipline and good conduct and encourage commitment of staff, leading by
example.
- Contribute to
the training & development of staff to ensure the effective
implementations of policies and systems agreed by the senior management
team.
Finance
and Management:
- Prepare annual
estimates of expenditure for consideration and approval by the Board and
manage the budget and resources within the estimates approved by the
Board.
- Demonstrate
prudent and effective budgetary management.
- Ensure that
there is proper and effective operation of financial, planning and
management controls.
- Ensure the use
of information systems which provide robust data to support the management
of the whole department.
Management
and Quality:
- Co-operate with
colleagues in the senior management team to ensure that the department
offers the highest quality service to its clients and foster a culture of
excellence and innovation.
- Directly
line-manage and monitor the work of the operations’ management team.
- Develop an ethos
of teamwork throughout the Department.
- Ensure the
dissemination of information about, and examples of, best practice in the
industry as well as information on relevant national and local policy
developments.
- Ensure that
appropriate targets are set and agreed throughout the department, that
performance against them is monitored and that the department meets or
exceeds them.
- Ensure that the
department at all levels is committed to the development and personal
growth of all the employees.
Partnership
and Communications:
- Initiate
development opportunities for the department, including business and
community partnerships.
- Contribute to
the development and maintenance of effective communication within and beyond
the department and act as an ambassador for the department and an advocate
of its interests.
Flexibility:
- The head of
operations will adopt flexible working methods to meet changing needs of
the organization and industry.
Professional
standards:
- Develop and
maintain quality standards appropriate and constituent with the company’s
quality policy
- Develop and
maintain professional standards and expertise by undertaking relevant
professional development.
- To ensure that
the Department’s internal quality assessment and assurance mechanisms are
working effectively to bring about continuous quality improvement by
monitoring that agreed internal systems are effective and comprehensively
applied, that externally identified standards and benchmarks are being met
and improved upon and that information systems provide useful management
information with which to measure performance over time.
Other
duties:
- To undertake
such duties as the Board may, from time to time, determine in consultation
with the post holder to ensure the continued existence, viability and
progress of the department.
Experience:
- Minimum 5 years
of relevant experience in a recognized institution in a senior management
position.
- Track records of
achievements in previous engagements
Skills
and Certification:
- A degree in
Business Administration/management or a related field from a
recognized institution
- Integrity
- Excellent
interpersonal & Communication skills
- Excellent
knowledge of the rules governing higher education
- Good leadership
skills
- Good business
acumen
How
to Apply:
Interested candidates holding the necessary requirements, good performance and / or references are encouraged to apply with detailed CV’s, inclusive of names and contacts of 3 referees, current telephone number and email address by scrolling down and clicking on: Head of Operations
Interested candidates holding the necessary requirements, good performance and / or references are encouraged to apply with detailed CV’s, inclusive of names and contacts of 3 referees, current telephone number and email address by scrolling down and clicking on: Head of Operations