Exciting
Career Opportunities
Faulu Kenya Deposit Taking Microfinance Limited is a dynamic Christian organization within the Micro-Finance sector.
In
line with the growing business needs, the organization is seeking highly
competent, focused and results oriented professional to fill the following
position in our Risk Department;
Risk Manager
Job
Ref: HR: 012/06/2013 : 1 Vacancy
Job Summary: Working closely with the Head of Risk .
The
job holder is responsible for managing the risk to the organization, its
employees, customers, reputation, assets and interests of stakeholders.
He/she
will review a variety of sectors and not limited to enterprise risk, corporate
governance, regulatory and operational risk, business continuity, information
and security risk, technology risk, and market and credit risk.
Key Responsibilities
- Perform Risk
evaluation for the business.
- Assist in
preparation of risk registers for all business units.
- Provide input
for risk reports for presentation to management, Board’s etc
- Report on risk
analysis where threats are identified through risk assessment and
identification and advice on risk mitigation plans of identified risks.
- Create risk
awareness to managers and staff on risks relevant to their units and at
individual level to enhance understanding of their accountability for
their unit risks.
- Providing
support, education and training to staff to build risk awareness within
the organization.
- Assist in
Preparation of risk reports for stakeholders both internal and external.
- Advice on and
ensure implementation of health and safety measures and making business continuity
plans to limit risks and prepare for if things go wrong.
- Conduct
reviews/audits of policy and compliance to standards/regulatory
requirements which may include liaison with internal and external auditors
/regulators. Ensure there is adherence to statutory and reporting
requirements.
- Assist in
developing policy, procedure and systems for the department, including
documentation where necessary, revise operations, accounting, procurement,
HR and MIS manuals in order to ensure they cover all possible risks to
company.
- Ensure
appropriate controls and procedures are established in the key departments
of organization.
- Regularly
inspect company records and transactions and evolve scrutiny methodology
that ensures compliance and sets standards to be adhered to.
- Keep abreast
with latest developments in the micro finance, banking, audit and
accounting fields with a view to enhancing Risk function as a key
contributor to company strategy.
Qualifications
& Experience
- Bachelor degree
in business or Finance with a Masters degree in Finance or management.
- CPA (K)/ ACCA
qualification added advantage
- CISA & Risk
management qualifications an added advantage
- Minimum 3 years’
experience in a Management position.
- Broad knowledge
of the key business functions of the industry and operations.
- Thorough
knowledge of financial services/Micro finance industry policies and
regulatory requirements as relates to MFI institutions.
- Advanced
leadership & communication skills
- Ability to
institute new, revolutionary ways of strategic business approaches, risk
management and control practices.
- Persistence, eye
for detail and ability to complete projects within strict deadlines
- Strong Christian
values, commitment and passion for the transformation of the low income
population are key requirements for this position.
Position:
Job Ref: HR 009/05/2013
Banking Operations Supervisor.
Working closely with the Branch Manager, the job holder will be responsible for day-to-day operations and administration of branch operations and service delivery, ensuring strict compliance with internal policies and procedures and also ensuring high levels of customer service within the banking hall in line with the customer service standards and guidelines as communicated from time to time
Duties and Responsibilities
- Act as primary
custodian of internal controls with responsibility for compliance to the
internal controls at the branch
- Responsible to
ensure that customer service standards and guidelines as communicated from
Head Office are embedded in the branch - Plan, organize, monitor and
control the day-to-day services offered by tellers and the customer
service staff to ensure that timely delivery of the services to enhance
customer satisfaction
- Supervise the
performance of tellers and branch customer service staff to ensure optimum
productivity and high quality customer service in order to provide a range
of general banking services to customers so as to achieve the goals of the
branch
- Review and
authorize internal entries and customer transactions requiring Supervisor over-ride
per delegated authority and in line with laid down policy and procedures.
- Prompt
resolution of issues raised through internal audit team or quality
assurance teams
- Work with the
Branch Manager and ensure that overdrawn accounts (where any) are
regularized within shortest possible time
- As a member of
Branch credit committee (BCC), ensure that the credit policies and
procedures are adhered to when discharging BCC responsibilities
- Ensure that the
Anti-Money Laundering/KYC requirements are strictly adhered to by all
branch staff at all times
- Contribute to
branch cost management (to ensure acceptable cost to income ratio)
- Ensure dormant
accounts are reviewed daily and, work with the Branch Manager and other
branch staff to ensure appropriate follow ups
- Responsible for
cash and security documents as a joint custodian of the vault ensuring
that the optimum cash balance is maintained at all times and
Cash-In-Transit costs are minimized.
- Responsibility
to ensure that branch risk management reports are reviewed per stipulated
frequencies/timelines
- Work with the
Branch Manager to develop, train branch staff on internal controls and
customer service and also motivate all direct reports
Qualifications
and Experience
- Minimum Bachelor
degree in a business related field
- A thorough
understanding branch operations procedures especially transaction
processing procedures
- Minimum 2 years
relevant experience as a Teller and Customer Advisor.
- Good performance
track record
- Attention to
detail and ability to identify unusual activities
- Ability to
prioritize
- Speed and
accuracy.
- Ability to work
under pressure.
- Computer
Literate and especially familiarity with relevant T 24 modules.
- Good interpersonal
skills.
- Ability to
communicate effectively.
- A team player
- Willing to
learn, a fast learner preferred
- Good judgment
skills.
- Ability to work
independently.
Strong
Christian values, commitment and passion for the transformation of the low
income population are key requirements for this positions.
If you meet the specified criteria, send your application letter and updated CV (including 3 referees, one of whom must be a spiritual leader) to the undersigned through the e-mail address below:
Head of Human Resources
Faulu Kenya Limited
P.O Box 60240 – 00200
Nairobi
Email: excitingcareers@faulukenya.com
Applications to reach us on or before 17th July, 2013.
Only
shortlisted candidates will be contacted.