Customer Service Representatives Job in Kenya

Customer Service Representatives

A leading bank in Kenya is seeking to recruit Somali speaking Customer Service representatives. 

The position combines both Front Office reception work, handling customer enquiries and keeping records of the same.

The suitable candidate should:

  • Be a Diploma holder, in a business related field with ambition to advance
  • Fluent in Somali language
  • KCSE mean grade C+ (plus), with a C+ (plus) in both Mathematics and English
  • Possess excellent interpersonal, communication skills and people skills
  • Have worked in a similar role or had a front office role for at least 6 months
  • Preferably below 28 years of age
  • Computer proficient
Application procedure:

Applicants should email their applications attaching a detailed curriculum vitae, academic certificates and a letter indicating why they are interested in and qualified for the position and the names of three referees who can provide confidential assessment of their capabilities to a Search Committee. 

All communications relating to applications for this position should be addressed to: therecexpert@gmail.com .


Applications should be received by 10th June 2013. Only shortlisted candidates will be contacted. On the subject matter of the email please indicate the position you are applying for.