Sales Manager
A
fantastic opportunity has arisen for a motivated and results-driven individual
with a leading supplier of Toiletries, Amenities, Linen, Crockery, Cutlery
Glassware and Kitchen Accessories; the ideal one stop shop for the hospitality
industry.
Responsible for the continuous development and performance of all sales activities from our major clients key among them being hotels, lodges, apartments, institutions and bars and restaurants.
Leads
and directs a sales team staff for the achievement of maximum profitability and
growth in line with company vision and values.
Establishes
plans and strategies to expand the customer base in the marketing area and
contributes to the development of training and educational programs for staff.
Major responsibilities and key tasks
Major responsibilities and key tasks
- Manage all sales
department Operations and key performance areas as a profit centre
- Ensure sales
targets are set and achieved within the given time frame
- Create and
review an effective sales commission structure in liaison with the
directors
- Ensure proper
follow-up for all potential buyers by developing, implementing and
monitoring a prospecting and sales control system
- Assist
individual sales executives in setting aggressive sales targets and
assisting on sales and closing deals, as well as approving all deals made
- Receive and
monitor daily weekly sales plans, sales reports, sales targets reports and
sales visits report from sales executives and customer care executives
- Management and
Monitoring of customer satisfaction ratings for the department
- Manage customer
development stages and retention process
- Carry out
training of sales executives where necessary
- Addressing
customer complaints
- Strategic and
monthly planning for the sales department
- Carry out market
research
- Gather
competitor info so as to stay ahead of competition
- Forecast for
stocks
- Manage sales
budget
- Plan, measure
and manage the market Share
- Business
Development; generating new business
- Ensuring proper
follow-up for all potential buyers by developing, implementing and
monitoring a prospecting and sales control system
- Tracking all
customers and making sure all leads are logged
- Manage customer
development stages from buying, cross-sell, up-sell, complaints and
retention process
- Marketing
especially in planning of expos
- Any other duties
as assigned by management
Qualifications
- Over 5 years’
experience as a sales manager 2 of which should be in the hospitality
industry
- Degree in
Business administration/ sales & marketing
- Those with a
diploma in hotel management will have an added advantage
- Proven ability
to set and achieve sales targets for self and sales team
- The ability to
motivate and lead a sales team
- Excellent sales
and negotiation skills
- Good business
sense
- Initiative and
enthusiasm
- Excellent
communication and 'people skills'
- Good planning
and organizational skills
- Good IT, budget
and report writing skills
- A full driving
license
Additional
Information:
To
apply please visit the following link to submit your application:
Only
shortlisted candidates will be contacted