Our
client, a beer distributor urgently seeks qualified individual to fill the
below position.
Operations Manager
Indicators
of good performance of the job
Maximum
profitability, occupancy volumes and quality of service achieved.
Required
standards are adhered to and customer service and security is in accordance
with the company policies, procedures, EABL and BTDL requirements.
Service
standards improvement and maintenance i.e safety standards.
Key
Duties
- Participate in
the strategic and business planning process and assist the General Manager
in overseeing implementation.
- On behalf of the
General Manager, oversee the development, implementation and continual
improvement of internal controls (audit, fraud prevention) and report to
the General Manager on all important findings.
- Drive the
development and implementations of SOP’s, brand standards and a code of
ethics.
- Set business
performance standards in all operation areas, develop processes, monitor
and ensure compliance and put in place remedial actions.
- Drive business
development, build and maintain relationships with key players, and use
every opportunity to build a positive image of the distributorship in the
market place.
- Drive the
development and maintenance of policies and procedures especially in the
human resource management procedure and distributorship.
- Constant guide
the operations team on effective ways of achieving maximum profitability
and service quality of the highest standards in all respects, offer
necessary coaching where there are gaps.
- Manage, develop
and train departmental staff.
- Prepare periodic
operational reports for Directors review.
- Run an
operations/performance review meeting bi-monthly to review business
results, identify and resolve problems and resolve problems and refocus
the team as needed.
Knowledge/Skills/Experience
- A degree in
business or equivalent
- A post-graduate
business management qualification
- Over 5 years
experience in the same capacity is desirable
Competencies
- Strategic
thinker
- Business
development and management
- Technical
standard/processes development and enforcement
- Decision making
skills
- Problem solving
skills
- Leadership
skills
- Relationship
development and maintenance
If
you meet the above minimum requirements, kindly send us your cv together with
your current and expected salary to;
Frank
Management Consult Limited
Nyaku House, 1st Floor,
Nyaku House, 1st Floor,
Argwings
Kodhek Road
Emails:
info@frankmconsult.com/frankmconsult@yahoo.com