Customer Service and Logistics Officer Job in Kenya

Customer Service and Logistics Officer

Key responsibilities will be:-

·                     Provision of exceptional customer service whilst managing both internal and external customer requirements in a high pressured environment

·                     Processing of all customer orders for loan and consignment orders accurately and in a timely manner, often with little time for preparation or planning

·                     Sales and Logistics support and Complaint Management

·                     Coordinating the delivery and return of product for KI.

·                     Processing Purchase Orders, Invoicing and assisting with customer queries

Skills and experience must include:-

·                     Degree in Purchasing and Supply

·                     Ability to work in a high pressured, fast paced, environment

·                     Experience in the use of SAP or other ERP system is essential;

·                     Sound knowledge of Microsoft Office suite of software;

·                     Patient, tolerant and conflict resolution focused

·                     Industry knowledge preferred

·                     Exceptional written & verbal communication skills;

·                     Ability to manage priorities and meet deadlines, often at short notice

·                     High attention to detail; ability to think on your feet and be adaptable

·                     Self-starter committed to team success;

·                     Dedicated Team player with an easy going personality

Send your latest CV to recruit@kenafricind.com