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Credit & Collections Manager Job in Kenya

Credit & Collections Manager

Position Purpose and Objectives
The position of credit collections manager is responsible for overseeing the collection efforts.

He/she will be responsible for the supervision of loan collections at the branch level.

The manager will also work closely with external collection agencies.

Essential Job Functions
  • Identify accounts requiring collection agency or legal action & coordinate
  • Coordinating collections with third party contractors
  • Placing direct phone calls and emails to customers
  • Overseeing collections at branch level
  • Analyse delinquent accounts and prepare reports on highest risk accounts and recommendations for resolution.
  • Come up with policies aimed at smoothening the collections process
  • Create a credit risk management environment of an acceptable quality in terms of established credit guidelines
  • Assist in developing sound,acceptable credit policies.
Knowledge Skills & Abilities
He/she has to hold a degree relevant to the job
The position requires the incumbent to have at least 3 years of experience in a similar position
The role holder should have good analytical skills

Incumbent must be multitask oriented, organised & able to meet deadlines


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