Impact Research and Development Organization is a registered
Kenyan Non-Governmental Organization with a main office in Kisumu and regional
offices in Bondo, Nyando, Rongo, Migori, Nyatike, Ndhiwa, Homa Bay, Suba, Pokot
North,Eldoret, Samia, Butula Bunyala, Teso North and Teso South
Districts.
We are looking for qualified and experienced personnel to fill
in the following position.
ICT Assistant
Job Summary: Reports to ICT Officer. Support the ICT Officer in a range of activities; assist in the development and implementation of technical systems and equipment, manage MIS and data systems as well as support service delivery in other working locations.
Key Duties and Responsibilities
- Install,
configure and troubleshooting IT equipment – Servers, PCs, Laptops,
routers, switches, Smart phones, Tablets, Projectors, digital cameras.
- Perform
preventive maintenance on various IT equipment and software – Laptops,
PCs, Servers, APs, Printers,
- Capture
all user requests as they come in via phone or email on the incidents
management system and ensuring users get updates on the status and
progress of their requests
- Liaise
with vendors to ensure that company equipment are serviced and maintained
as per SLAs, and annual schedules
- Supporting
roll out of new applications and hardware as well as maintaining inventory
of organization’s IT hardware and software
- Develop
and updating IT policies/procedures on security, configurations, tests, patches,
etc.
Minimum Qualifications
- Diploma
in ICT or Bachelor’s degree in Computer Science or related discipline
- A+,
N+, MCSE or CCNA certification would be an added advantage
- Two
(2) years IT experience
- Knowledge
of website design and development, Android Technologies, Smart Phones,
LAN/WAN and WIFI configurations with experience in Cisco routers,
switches, internet firewalls and wireless technologies
- Planning
and organizing skills, analytical, writing, oral communication and
excellent interpersonal skills.
Submit applications, complete with CV, copies of certificates
and testimonials, names and telephone numbers of two professional referees,
current and expected salary, to reach the undersigned not later than 22nd April
2013.
Only short-listed candidates will be contacted.
The Human Resources Manager,
Impact Research and Development Organization
P O. Box 9171,
Kisumu.
