Job Title: Head of Operations
Application Deadline 21-04-2013
Job Profile
Job Profile
It will be the Head of Operations’ role to implement company policies
and to provide leadership to the staff, ensuring that they share and reflect
the company’s mission, values and aspirations.
Reporting: The Head of Operations will report to the Group Chief Executive Officer.
Key Areas of Responsibilities
Reporting: The Head of Operations will report to the Group Chief Executive Officer.
Key Areas of Responsibilities
A description of the key responsibilities incumbent in this key
post is provided below;
1. Leadership
1. Leadership
The Head of Operations will:
- Provide
effective leadership to the Department in fulfilling its mission as
determined by the Board.
- Ensure
that the Board is fully engaged in all strategic decisions which affect
the Department and implement the decisions of the Board.
- As
the Accounting Officer for the Department, ensure that the Board is
advised if its actions or policies are compatible with the financial
plans, with the Department’s financial regulations and procedures.
- Organize,
direct and manage the Department and lead the staff, providing inspiring
and motivating leadership to the operations team.
2. Policies
The Head of Operations will:
- Lead
and contribute to the development, implementation and monitoring of
Department plans, procedures and policies in line with the department’s
strategic plan.
- Ensure
the effective review of policies and procedures which involve the Board,
staff, and other Department stakeholders.
3. Staff
The Head of Operations will:
- Provide
direction and management of the department and leadership of the staff.
- Provide
management and leadership of staff which will ensure that the Department
discharges all of its responsibilities and that good labour relations are
maintained and developed.
- Promote
discipline and good conduct and encourage commitment of staff, leading by
example.
- Contribute
to the training & development of staff to ensure the effective
implementation of policies and systems agreed by the senior management
team.
4. Finance Management
The Head of Operations will:
- Prepare
annual estimates of expenditure for consideration and approval by the
Board and manage the budget and resources within the estimates approved by
the Board.
- Demonstrate
prudent and effective budgetary management.
- Ensure
that there is proper and effective operation of financial, planning and
management controls.
- Ensure
the use of information systems which provide robust data to support the
management of the whole Department.
5. Management and Quality
The Head of Operations will:
- Co-operate
with colleagues in the senior management team to ensure that the
Department offers the highest quality service to its clients and foster a
culture of excellence and innovation.
- Directly
line-manage and monitor the work of the operations’ management team.
- Develop
an ethos of teamwork throughout the Department.
- Ensure
the dissemination of information about, and examples of, best practice in
the industry as well as information on relevant national and local policy
developments.
- Ensure
that appropriate targets are set and agreed throughout the Department,
that performance against them is monitored and that the Department meets
or exceeds them.
- Ensure
that the Department at all levels is committed to the development and
personal growth of all the employees.
6. Partnerships and Communication
The head of operations will:
- Initiate
development opportunities for the Department, including business and
community partnerships.
- Contribute
to the development and maintenance of effective communication within and
beyond the Department and act as an ambassador for the Department and an
advocate of its interests.
- Contribute
to the development and maintenance of effective communication within and
beyond the Department and act as an ambassador for the Department and an
advocate of its interests.
7. Flexibility
The Head of Operations will adopt flexible working methods to
meet changing needs of the organization and industry.
8. Professional standards
8. Professional standards
The Head of Operations will;
- Develop
and maintain quality standards appropriate and consistent with the
company’s quality policy.
- Develop
and maintain professional standards and expertise by undertaking relevant
professional development.
- To
ensure that the Department's internal quality assessment and assurance
mechanisms are working effectively to bring about continuous quality improvement
by monitoring that agreed internal systems are effective and
comprehensively applied, that externally identified standards and
benchmarks are being met and improved upon and that information systems
provide useful management information with which to measure performance
and progress over time.
9. Other Duties
To undertake such other duties as the Board may, from time to time, determine in consultation with the post holder to ensure the continued existence, viability and progress of the Department.
Professional & Academic Qualification
To undertake such other duties as the Board may, from time to time, determine in consultation with the post holder to ensure the continued existence, viability and progress of the Department.
Professional & Academic Qualification
- A
Degree in Business administration/management or a related field from a
recognized institution
- A
master’s degree from a recognized field / institution and a diploma in
hotel management or housekeeping and laundry will be an added
advantage.
Experience
- Minimum
5 years relevant experience in a recognized institution in a senior
management position.
- Track
record of achievements in previous engagements
Special Skills
- Integrity
- Excellent
interpersonal & communication skills
- Excellent
communication skills
- Excellent
knowledge of the rules governing higher education
- Good
leadership skills
- Good
business acumen
Application Process
Interested candidates are invited to strictly email their cover
letter and CV, clearly detailing their current remuneration and expectations to
recruit@odumont.com before end of day 21 April 2013.
Only short listed candidates will be contacted
