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Community Relations Manager Job in Kenya


Job Title: Community Relations Manager
 
Reference: CRM_2013
 
Advert Details
 
Recruiter: Altima Africa Ltd 

Contract: Permanent 

Location: Field Based 

Available: ASAP
 
Category: Experienced

Offer: Neg.
 
Profile Introduction
 
Our Client, an independent Oil and Gas company with over 90 licenses in 25 countries seeks to recruit a Community Relations Manager.
 
The company is principally engaged in the oil and gas exploration, development, production and the sale of hydrocarbons and related activities with operations in Europe, Africa, South Asia and South America and through successful exploration and consistent delivery of major projects, the company has become Africa’s leading independent Oil Company.
 
The position holder will be reporting to the Social Performance Manager.
 
Minimum Requirements
 
Essential Educational and professional qualifications
  • Senior education qualified.
  • Five years previous experience working within a community relations / development role.
  • Previous exposure to environmental / social impact assessment and management would be desirable.
  • Experience within a major infrastructure project / resource sector would be highly desirable, but not essential.
Job Purpose
 
To manage and coordinate the day to day execution of community based activities (engagement, sensitisation and issues management) according to business requirements and applicable policies and guidelines.
 
To manage grass roots engagement and company reputation / social licence to operate issues by providing critical input into exploration / appraisal and development planning activities. It will also have a key role in ongoing issues management.

To work closely with social impact and investment initiatives / programmes to ensure that community impacts are minimised and build on community relationship.
 
Manage and implement supporting systems and processes to ensure community relations and grievances are managed effectively and transparently.

Job Specification

Community Relations
  • Build and maintain strong working relationships with key stakeholders in the operational areas including (but not limited to) impacted communities, County Officials, the media (as requested), NGOs, religious institutions, cultural bodies and internal departments.
  • In cooperation with the Social Investment Coordinator, develop and implement community engagement and social impact mitigation guidelines.
  • Deploy community relations resources according to business requirements and provide input into business planning processes / decisions as required (accounting for operational impacts and stakeholder impacts on the business objectives).
  • Support Corporate Affairs in organising, sponsoring and attending events on behalf of the company and as required.
  • Monitor and prioritise relevant political and social intelligence in the areas of operation to the company and report this information accordingly (through direct line reports).
  • Provide project specific oversight and ensure compliance from the community relations perspective.
  • Support internal systems and procedures relevant to successful integration of Social Performance requirements in oil exploration and development projects.
  • Manage a team of Field Stakeholder Liaison Officers (or CLOs) on a day to day basis (daily planning and execution).
  • Support permitting and compensation aspects in the areas of operation.
  • Monitor the effectiveness of access processes and implement improvements and efficiencies.
  • Participate and contribute to community relations audits / reviews (either internal or external).
Social Investment
  • Assist in the day to day execution of field based social enterprise projects and initiatives as requested by the Social Performance Manager and / or Social Investment Coordinator.
General Management
  • Provide regular updates to the Social Performance Team on the status of issues pertaining to community relations.
  • Manage external consultancies effectively as required.
  • Manage rotational schedule of community liaison officers and deploy resources according to business requirements.
  • Actively support the training and development of direct reports.
Key Competencies and Skills
  • Experience in the management of grievances and grievance management systems.
  • Ability to integrate consultation outcomes into business and project planning as required.
  • Ability to delegate to team members and guide outcomes.
  • Proven ability to manage complex matters in a transparent and inclusive fashion.
  • Demonstrated ability to produce effective frameworks, policies and procedures to ensure timely access and minimize associated impacts.
  • Ability to develop and implement strategies (including key stakeholder engagement) to secure desired outcomes and support objectives.
  • Build and maintain a network of local stakeholders and informed parties.
  • Ability to translate complex information into strong, easily delivered messages, including the ability to influence, inspire confidence and build trust at all levels.
  • Ability to manage external consultants / advisors (as appropriate) to support key deliverables and build capacity.
  • Able to work on own initiative as well as effectively as part of a team.
  • Excellent written and verbal communications skills.
  • Ability to manage conflict situations including conflict resolution and analysis.
  • Awareness and sensitivity to diverse cultures.
  • Demonstrates a high level of personal integrity.
  • Establishes priorities and works with minimal direction.
  • Collaborative with heightened communications and related interpersonal skills.
  • Participates in proactive team efforts to achieve departmental goals.
  • Self motivated and uses initiative and judgment to attain the best results.
  • Demonstrates a personal commitment to Health, Safety and the Environment.
  • Supports the client’s values.
How to Apply
 
If you are qualified and up to the challenge visit www.altimaafrica.com/careers.php and apply online by 5 pm, 30th April 2013.
 
Please note that only shortlisted candidates will be contacted.

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