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Area Sales Manager Job in Kenya

Job Description:Area Manager - Sales

Franchise Sales & Operations                    

Reports to: Sales & Operations Manager
Company Description

Sanergy is a social venture that is rapidly transforming the informal settlements of Nairobi.

We are building a network of local entrepreneurs who run small-scale sanitation centers. 

We sell affordable, accessible and hygienic sanitation services to individuals,who run these facilities as small businesses, thereby making a valuable contribution to their communities and earning a good income. 

It’s a win-win that is spurring the development of Kenya.  

We have launched over 175 franchised toilets in Mukuru and Viwandani, and will be expanding rapidly during the upcoming year.

Role & Responsibilities:
The objective of this role is to manage the Franchise Sales & Operations staff (i.e., Sales Associates, Field Officers) for a given area.

The Area Manager - Sales is responsible for the development and performance of all franchise-related activities in the assigned area. 

As the Area Manager - Sales, you supervise, manage and coach your team and provide leadership towards the achievement of sales growth and operational sustainability in line with company vision and goals. 

Additionally, the candidate will be responsible for the development of sales training, materials, and strategy for the entire Sales & Operations Team.

Some key duties/responsibilities of the Area Sales Team Manager include:

Sales Management
  • Develop and execute strategies to expand the customer base in the assigned sales area
  • Initiate and coordinate structured execution of action plans to penetrate new markets
  • Maintain highly-detailed record keeping processes for sales & operations, and ensure constant, pro-active implementation
  • Provide accurate forecasts and reports on activity and sales & operations performance
  • Monitor customer preferences to determine focus of sales efforts
  • Take an active role in the sales process from qualifying leads to closing the sale
  • Oversee creation and implementation of sales material
  • Meet established sales targets, goals, and quotas
  • Meet established customer satisfaction and retention levels
Team Management
  • Manage team to ensure satisfaction and success of customers / franchisees
  • Participate in recruitment and selection of Sales Associates and Field Officers
  • Supervise and develop Sales Associates to continually improve sales performance
  • Conduct regular training, coaching, and counselling with Sales Associates to build motivation and selling skills
Who we are looking for
  • Proven track record of managing and driving a sales team
  • Proven ability to use CRM technology (e.g., Salesforce)
  • Proven track record of achievement of targets
  • Proven experience in selling goods that cost approx. KES 50,000
  • Extensive sales experience (ideally 4-8 years)
  • Highly detail-oriented and process-oriented
  • Experience working in informal settlements
  • Ability to develop and manage consistent processes
  • Ability to effectively communicate at all levels
  • Ability to build relationships
  • Strong team player
  • Strong computer skills
  • Fluent English and Kiswahili
  • Precision in your work, self-driven, proactive, passionate and positive
  • University degree
  • Coaching skills
The Area Manager – Sales will occasionally be required to work in the evenings and on weekends.

What we offer:
We offer a challenging position within a multicultural and dynamic start-up company, selling a product and service that makes a significant positive impact, and working with a highly motivated team who is passionate about the cause. 

If you’re interested, please forward your application to

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