Student Service Officer
Full Time, Ongoing
Navitas is a diversified global education provider that offers
an extensive range of educational services for students and professionals including
university programs, language training, workforce education and student
recruitment.
We now offer not only the foundation and Diploma programs, but
Edith Cowan University Degree’s as well.
The Student Service Officer (SSO) will monitor the provision and quality of a range of administrative, information welfare services to students based at AUSI to ensure ongoing support and provision of a quality education experience for students at the campus.
The main responsibility of the SSO is to deliver proactively the
best student experience: the role will identify, develop and implement
improvement initiatives and projects to address issues that have the potential
to disrupt Student Services operations and the team.
SSO will deal with a broader range of activities relating to
student experience but also with marketing, team engagement and quality
assurance.
Essential
- Bachelor’s
degree of Education in Guidance and or counselling, or social sciences and
or business with minimum of 3 years experience in guidance and
counselling.
- Competency
with Windows-based software applications.
- Excellent
communication (written, oral and interpersonal) and presentation skill.
- Proven
ability as a team player and ability to work effectively and responsibly
without supervision, make decisions to increase the value for students.
- Proven
ability to organize own workload to cope with simultaneous demands, tight
deadlines and changing priorities.
- Flexible
and positive attitude to work (e.g., in hours and content), including a
willingness to work weekends and evenings in support of recruitment
activities.
- An
eye for detail and for new recruitment initiatives and opportunities.
- Commitment
to self-development to enhance skills and abilities.
- Ability
to work on own initiative and to take responsibility as well as Commitment
to self-development to enhance skills and abilities.
Desirable
- Post
secondary qualifications in guidance and counselling, marketing within the
education sector.
- Administrative
and budgeting experience
- Experience
of University admissions and/or recruitment activities, multi-cultural
- Focus
preferred
- Knowledge
of Australian and overseas education systems
- Liaison
with external organizations.
- Experience
of web design and maintenance.
What we offer
An attractive remuneration package will be negotiated with the
successful candidate.
The Navitas Group offers outstanding long-term career
opportunities within Australia and abroad, and is values driven and an equal
opportunity employer.
Enquiries and applications, including a cover letter and resume,
should be sent to Beatrice Amollo, Head of Library & Resources,
beatrice@ausied.com.
Applications close on 30 April 2013.