Operations Manager
Location: Nairobi
Industry: BPO /
ITES
Our client, a global leader in BPO / ITES is looking for an
Operations manager.
Key Tasks and Responsibilities
- Implement,
develop, present and report to the Board on progress against the strategic
and annual business plans, policies and strategies on a regular basis
- Develop,
lead, manage, motivate the Management Team as well as manage resources
efficiently and effectively to achieve the company’s objectives
- Take
a leadership role in establishing or developing the company’s culture and
values
- Heading
the Technical Support Department & leading a team of 10 system &
printer engineers and providing backend support for Administration of the
Hardware & Networking Systems
- Monitor
system usage and response, perform system and database backup, developing
a secure transaction framework, perform installation of operating systems
and upgrades.
- Providing
advanced technical support to end users, ensuring high uptime &
organizing technical presentations/exhibitions
- Responsible
for the overall financial and commercial personnel management
- Responsible
for the implementation of marketing, policies and strategies
- Responsible
for the overall implementation, maintenance and running of the Annual
Business Plan
Qualifications, Training and Experience
- A
Degree in Business Management or its equivalent
- A
strong IT background
- 3-5
years in Senior Management position
- Strong
analytical skills
- Strong
knowledge of Human Capital Management
- Good
interpersonal, communication and co-ordination skills
To apply, send your CV and cover letter to
vacancies@flexi-personnel.com before Friday 16th March, 2013.
Clearly indicate the position applied for and the minimum salary
expectation on the subject line.