British-American
Investments Company (Kenya) Ltd. (Britam) is one of East Africa’s leading
financial services provider, offering life insurance, health insurance and
property/casualty insurance products as well as unit trust, asset management
and property investment.
The company is listed on the Nairobi Securities Exchange.
The company is listed on the Nairobi Securities Exchange.
Human Resources Manager - Group
(REF:
BAG/GLHR/1)
Nature and Scope of Work
This position directly reports to the Director, Legal and Human Resources. The jobholder is responsible for the development and management of human resources at the corporate office and regional offices.
Key Responsibilities
- Develops and
manages the training and development program for the Group in order to raise
competency, efficiency and standards of performance.
- Development of
HR strategies and solutions to improve business performance
- Develop and
implement effective retention plans for key resources
- Coach the team
to deliver exceptional performance
- Benchmark
internal HR processes and develop initiatives to ensure that world leading
practice is reflected within the organisation
- Ensure that
human resources and procedures are deployed within the corporate office
and the regional offices.
- Reviews and
updates the Human resources policies and procedures
- To embed
performance appraisal system in order to improve organisation performance.
- Manages
recruitment and selection of employees, plans and conducts new employee
orientation and induction processes.
- Evaluates and
modifies benefits policies to establish competitive programs and to ensure
compliance with legal requirements.
- Prepares the
group management reports.
- Maintains staff
records and data for the corporate office and regional offices
Qualifications,
Knowledge, Experience
- A Bachelors
degree business , HR or related discipline
- Diploma in HR
management, Organisational development or related areas.
- Minimum 7 years
work experience, of which two must be at a senior HR management.
- Expert in training
management, curricula development, training needs analysis and deploying
technology in training in order to derive value
- Excellent
Knowledge of labour laws in Kenya
- Experience in
managing Human resources in the Eastern Africa region
- Excellent oral
and written communication skills
- Highly developed
IT skills.
Key
Skills/Specialization:
HR
Branch Manager - General Insurance (4 Posts)
(REF:
BAG/GI/2)
Nature
and Scope of Work
Reporting to the Sales Manager, General Insurance; the jobholder will be responsible for growing General Insurance and other corporate business within the branch catchment.
Key Responsibilities
Reporting to the Sales Manager, General Insurance; the jobholder will be responsible for growing General Insurance and other corporate business within the branch catchment.
Key Responsibilities
- Meet the various
revenue targets as agreed on from time to time
- Co-ordinate and
supervise the branch staff and ensure that company policies and procedures
are observed
- Ensure accurate
and competitive quotations are prepared and delivered promptly to
prospective clients, brokers and agents
- Develop and
maintain excellent relations with brokers and other channels and ensure
excellent customer service to existing customers and prospective clients
- Identify and
develop new distribution outlets
- Gather marketing
intelligence statistics to facilitate development of strategies to give
the company a competitive advantage
- Undertake
initial underwriting of business to ensure sound acceptance of risk
- Train the
Financial Advisors on the general insurance products
- The general
management and administration of the branch office.
Qualifications,
Knowledge, Experience
- A business
related degree
- Minimum 5 years
experience in General Insurance with bias in Underwriting and Sales
- Relevant
professional qualifications (ACII or AIIK, CIM)
- Good Business
development skills
- Excellent
leadership and communication skills
- Excellent
computer skills.
Key
Skills/Specialization:
Sales - General Insurance
Assistant Human Resources Manager- Branch Operations
REF:
BAG/HR/3
Nature
and Scope of Work
This position directly reports to the Human resources Manager, Insurance. The jobholder be the principal assistant to the human resources manager and will be responsible for the planning, directing and coordinating human resource management activities for the branch operations staff and financial advisors.
Key Responsibilities
This position directly reports to the Human resources Manager, Insurance. The jobholder be the principal assistant to the human resources manager and will be responsible for the planning, directing and coordinating human resource management activities for the branch operations staff and financial advisors.
Key Responsibilities
- Plans, directs,
supervises, and interprets Human resources policies and procedures for the
branch operation staff and financial advisors.
- Administers
staff benefit schemes including Group Medical, Group Pension and Group
Life Insurance to the financial advisors.
- Advices the
branch Management in relation to matters such as equal employment
opportunity, disciplinary procedures, dress code, sexual harassment, and
discrimination.
- Ingrain the
performance management culture in the branches operations by embedding the
balanced scorecard.
- Implement Human
Resources policies and procedures that guide the operations of the
financial advisors.
- Conducts exit
interviews to identify reasons for employee and FAs separation from the
company.
- Plans and
conducts new employee orientation to foster positive attitude toward
organizational objectives.
- Ensures the
maintenance of up-to-date personnel records and statistics.
- Prepares monthly
reports
Qualifications,
Knowledge, Experience
- A Bachelors
degree in Business , Human resources or related discipline
- Diploma in HR
management, Organisational development or related areas.
- Minimum 5 year
in Human resources management
- Excellent
organisational and planning skills
- Team player
- Highly developed
IT skills.
Key
Skills/Specialization:
HR
Claims Assistant - Microinsurance
Job Purpose
To provide exceptional hospitalization and medical claims processing services at the Microinsurance department.
Nature and Scope
This position reports to Assistant Manager. The jobholder provides claims processing services for Microinsurance department and assists the Nurse when need arises.
Key Responsibilities
Job Purpose
To provide exceptional hospitalization and medical claims processing services at the Microinsurance department.
Nature and Scope
This position reports to Assistant Manager. The jobholder provides claims processing services for Microinsurance department and assists the Nurse when need arises.
Key Responsibilities
- Maintaining
records for all systems in use in the dept
- Liaison with the
nurse to ensure claims are vetted on time
- Liaison and
follow up with Claims section, Customer Service for invoice and
reimbursements processing and approval
- Payments related
tasks - cheque & EFT processing follow-ups & dispatch
Qualification,
Knowledge and Experience
- A Business
related degree or a degree from a recognized university
- Minimum 1 years
relevant experience
- Computer
literate in Ms Excel, Ms Word and Ms Outlook
Key
Skills/Specialization: Claims
Assistant Manager - Systems Development
(REF: BAG/IT/4)
Nature
and Scope of Work
Reporting to the Manager IT Innovation, the jobholder will Plan, coordinate, and supervise all activities related to the design, development, and implementation of organizational information systems and software applications.
Key Responsibilities
Reporting to the Manager IT Innovation, the jobholder will Plan, coordinate, and supervise all activities related to the design, development, and implementation of organizational information systems and software applications.
Key Responsibilities
- Managing the
systems development team, ensuring that the team is well resourced and
equipped with necessary skills and tools to meet the set and agreed
business objectives.
- Manage the
development and deployment of new applications, systems software, and/or
enhancements to existing applications throughout the enterprise.
- Coordinate
feasibility studies for software and system products under consideration
for purchase, and give advice based on findings.
- Provide
technical leadership to project managers and programmers working on
development project teams.
- Design, develop,
and install enhancements and upgrades to systems and application software;
Liaise with network administrators and software engineers to assist with
quality assurance, program logic, and data processing.
- Cultivate,
disseminate, and enforce functional policies, procedures, and quality
assurance best practices.
- Managing the
systems development lifecycle (SDLC) and Systems Integration domain
Qualification,
Experience and Skills
- Degree in
computer science or technical-related degree
- Post graduate
qualification in IT service management - support and delivery, IT projects
management.
- 5+ years direct
experience in software development and/or programming design and systems
management.
- 5+
years’ experience as a senior systems developer in a busy IT development
environment, 2 years of which must have been in systems analysis or
applications development
- Expert knowledge
of Mobile infrastructure, Internet technologies, ecommerce and e-payment
technologies.
- Strong knowledge
of system and software quality assurance best practices and methodologies
- Extensive
experience with core software applications, including CRM and enterprise
systems
- Technically
fluent in programming languages, including VB.net, Oracle, Java, etc
- Good project
management skills and/or substantial exposure to project-based work
structures, project lifecycle models, etc.
- Knowledge of
database design and file management techniques, working knowledge of
network and PC operating systems
- Knowledge of
network hardware, protocols, and standards
Key
Skills/Specialization: software applications
How
to apply:
Please visit http://careers.britam.co.ke
Deadline for applications is 15th March, 2013
Only shortlisted candidates will be contacted.
