Kenya National Examinations Council (KNEC)
Request for Expression of Interest
Customer, Merchant, Employee and Work Environment Satisfaction
Survey
KNEC is inviting eligible and qualified firms to express their
interest to carry out a survey to assess the levels of Customer satisfaction,
Merchant satisfaction, Employee satisfaction and Work Environment satisfaction.
Interested bidders should provide information in their EOI indicating their
suitability to perform the assignment by show of relevant documentary evidence
of past similar accomplishments.
To be eligible the firms must provide the following minimum
criteria:
- Provide
statutory legislation documents i.e. copies of PIN, VAT Registration, Certificate
of Incorporation/Registration and Tax Compliance certificate.
- Demonstrate
financial and organizational strength by attaching audited accounts for
the last 2 years.
- Provide
curriculum vitae (CV) of lead consultants (one of whom must possess at
least a master’s degree in social sciences), other staff and their
qualifications.
- Provide
details of similar assignments undertaken within the last five (5) years
for equally large organizations, including client lists.
- Provide
company profile including physical address, day time telephone contacts,
email contacts.
- Knowledge
of examinations and other educational issues will be an added advantage.
NB: This is not a request for proposals but an
expression of interest. After a review of expressions of interest, a shortlist
of the most appropriately qualified firms will be invited to submit their
technical and financial proposals through a letter of invitation that will
include specific Terms of Reference.
Expression of Interest and accompanying documents should be
addressed to:
Council Secretary/Chief Executive
Kenya National Examinations Council,
P O Box 73598 – 00200 City Square
Nairobi, Kenya
Kenya National Examinations Council,
P O Box 73598 – 00200 City Square
Nairobi, Kenya
And placed in the Tender Box on 6th Floor of the NHC Building,
Aga Khan Walk, Nairobi or sent by post so as to reach the above address not
later than 11th March 2013 at 10.00am.
Submitted documents will be opened publicly in the Conference
Room on 6th Floor, NHC Building soon after the above stated closing date and
time in the presence of the tenderers or their representatives who choose to
attend.
Late bids will be returned unopened.
The Kenya National Examinations Council reserves the right to
reject any tender without giving reasons for the rejection and does not bind
itself to the lowest or any tender.
Council Secretary / Chief Executive Officer