UAP Holdings Limited is a pan-African Financial Services Group
with interests in Insurance, Investment Management, Property Development and
Investments, Securities Brokerageand Financial Advisory.
UAP would like to recruit experienced, innovative and high
performing professionals for the following key roles:
Unit Managers - General Insurance Business
Unit Managers - General Insurance Business
23 Positions
To be based in our branches at Kitengela, Rongai, Mombasa, Voi,
Malindi, Ndiani, Nyeri, Muranga, Embu, Meru, Nanyuki, Naivasha, Nyahururu,
Maralal, Eldoret, Kitale, Bungoma, Kisumu, Kakamega, Kisii, Kericho, Migori and
Machakos.
Reporting to the Branch Manager, the position holder ensures
close supervision and support of field sales agents in their pursuit of
business to ensure Company procedures and ethics are followed in order to
achieve company budgets.
Duties and responsibilities:
- Recruitment
and selection of agents
- Training
Sales representatives
- Setting
goals and monitoring performance
- Managing
Unit Business- for targets and regulatory compliance
Qualifications and experience
A Bachelor’s degree in a business related field, Certificate of
Proficiency, Marketing Diploma, 3 years’ experience in a similar position.
Key Competencies
Insurance Product knowledge, excellent communication and
interpersonal skills, persuasion and
influencing skills and proficiency in the use of MS Office Suite
Underwriters
Underwriters
5 Positions to be based in our branches at Westlands, Buruburu,
Queensway, Nyeri and Nakuru.
Reporting to the Underwriting Manager the position holder will
assess, price and determine terms for risks presented within set standards of
service so as to ensure quality selection of risks and timely customer service.
Duties and responsibilities
- Assessment,
management and rating of risks to ensure the company accepts and retains
quality business
- Provide
customer service and maintain effective business relationships to ensure
effective service delivery
- Signing
of accountable documents within the authority limit as per the agreement
- Enforce
credit control and effect cancellation of policies not paid for to ensure
that premium is paid for risks accepted
Qualifications and experience
A Bachelor’s degree & progress towards ACII qualifications
4 years’ working experience in an insurance industry and
proficiency in the use of MS Office Suite
Key Competencies
The successful candidate is expected to demonstrate high levels
of analytical, negotiation and risk
assessment skills.
Business Intelligence Analyst / Programmer
Business Intelligence Analyst / Programmer
1 Position
The Business Intelligence Analyst/Programmer will perform a
variety of programming assignments requiring knowledge of established
programming procedures and data processing requirements.
He/she is expected to design, code, test and implement new
applications.
He/she will work with the ICT department in maintaining existing
programs / applications which support business area functions.
Duties and Responsibilities
- Act
as the primary liaison between UAP and external vendors on matters related
to mobile and web application development, architecture design,
infrastructure design, technology build and deployment activities on multiple
platforms.
- Confer
with users to gain understanding of needed changes or modifications of
existing applications. Resolve questions of program intent, data input,
output requirements, and inclusion of internal checks and controls.
- Conduct
or support low to moderate level of analysis and research of data to
support management decision making.
- Write
new program code using prescribed specifications;
- Write
and maintain programming documentation.
Qualifications and experience
A Bachelor’s degree in Computer Science, Information Technology
or equivalent, minimum 1 year development experience (mobile applications
preferred), experience with General and Medical Insurance systems will be an
added advantage.
Technical Competencies
- Experience
with Windows and android Mobile; Developing mobile and web applications
using HTML 5.0, Objective C, C, C++, Java, .Net or C#, PHP
- Experience
with Linux operating systems.
- Experience
with Device Testing - Application, Network, Performance
- Good
understanding of Software Development Life Cycle and Methodologies
- Troubleshooting,
diagnosing, and supporting mobile application development
- Experience
with query, reporting and analysis tools in a client /server environment,
such as Qlik View (SQL scripting based), is required.
- Advanced
PC skills required (Excel, Access, Word, etc.).
- Experience
working with a Data Warehouse and/or relational databases is required.
- Knowledge
in MS SQL, Oracle and MySQL is required.
- Solid
understanding of data modelling, extraction, transformation and batch load
processing is required
Business Development Officer
1 Position
Reporting to Medical Business Development Manager, the position
holder will assist in responding to quotation requests, responding to customer
service issues in medical business development, and developing prospects for
new business.
Duties and responsibilities
- Timely
response to quotation requests
- Developing
prospects into new medical business
- Establish
and cultivate relationships with intermediaries, clients and other UAP business
partners
- Assist
the Medical Business Development Manager to execute the medical business
development strategic initiatives
- Use
and update CRM on a daily basis with activities undertaken by self or as
advised by the Business development manager.
- Represent
UAP in business development meetings with prospective clients.
Qualifications and experience
- A
Bachelor’s degree in any business related field, 2 years’ working
experience and proficiency in MS Office Suite.
- Insurance
Industry qualifications are an added advantage.
Key Competencies
- Excellent
presentation skills, strong verbal and written communication skills,
passionate and results driven and able to work with minimum supervision.
Information Call Centre Agents
6 Positions
Reporting to the Information Centre Manager, the position holder
will answer incoming calls from customers, answer inquiries and questions,
handle complaints, troubleshoot problems and provide information to clients.
Duties and responsibilities
- Provide
customers with product and service information
- Follow
up and resolve customer queries where necessary
- Complete
call logs and produce call reports
- Build
customer’s interest in the services and products offered by the company
Qualifications and experience
- A
Bachelor’s degree in a business related field, at least one year insurance
experience, progress in professional qualification in insurance e.g. ACII,
COP Knowledge in customer service principles and practices and knowledge
of call center telephony and technology.
Key Competencies
- Excellent
verbal and written communication skills, sound judgment to manage
difficult customer situations and attention to detail.
UAP is an equal opportunity employer and offers successful
candidates an attractive reward and benefits package, professional working
environment and excellent career prospects.
Interested candidates are requested to send a copy of their updated Curriculum Vitae by 31St January 2013 via email to: recruitment@uap-group.com quoting the position in the subject of the email.
Only shortlisted candidates will be contacted.
Please
visit our website on www.uap-group.com for more career opportunities with UAP Group.