Organisation Associate
Description
The role will require a close working relationship with the
venture’s CEO, Operations Director, Financial Director, Operations Officer and
future production and strategy teams and across the entire organisation as a
whole. Specific duties include, but are not limited to:
Internal Development
- Values
System: formalise a clear and compelling values system for the venture
with the CEO and lead initiatives to translate this into a strong, understood
and lasting organisation culture.
- Systems
Development: develop robust and scalable HR and Administrative systems
across the organisation, from tactical to strategic.
- Recruiting:
facilitate leadership discussions around the staffing strategy and manage the
end-to-end recruitment and on boarding of international and local staff,
including developing job descriptions and managing job postings.
- Professional
Development: assist the future Training Manager to roll out professional
development trainings for our corporate and production staff, including
integration with performance management.
- Performance
Management: lead the development and roll out of performance management
processes and tools across the organisation, including integration with
career paths.
- Career
Paths: develop a structured promotion pathway for each role, including
timescales, remuneration, performance requirements and reporting lines.
- Human
Resource Manual: develop and maintain a simple, clear and structured Human
Resources Manual for the organisation aligned to the employment laws of
Kenya and UK.
- Knowledge
Management: assist the future Technology Officer to develop a robust and
scalable knowledge management system and ensure that historical knowledge
is transmitted and built upon by current staff.
- Staff
Incentives: develop and maintain a compelling but cost effective employee
incentive scheme across the organisation to maximise recruitment and
retention of world-class staff, including pay scale benchmarking, bonus
packages, responsibility scope and other incentives.
- Internal
Communications: facilitate initiatives to formalise ad-hoc and periodic
internal communications across the organisation.
- Process
Improvement: assess current HR and Administrative processes to identify
and action further improvements on an on-going basis.
External Relations
- Proposal
Support: support the development of Mobius funding and partnership
proposals, specifically on content concerning our organisation strategy,
structure and culture.
- External
Communications: prepare and manage communications with funders and other
external stakeholders on a periodic and ad-hoc basis.
- Funder
Management: support on-going funder relationships, including executing
associated administrative tasks and reports.
- UK
Office Liaison: liaise with Mobius Motors UK office as needed to support
administrative and reporting requirements.
Qualifications
An ideal candidate should combine a unique blend of exceptional
analytical, communication and interpersonal skills.
They should possess an energetic disposition along with the
ability to prioritise multiple tasks and take initiative regularly.
They should be rigorous, pragmatic and on-the-ground solution
focussed – not overly academic.
Required
- Bachelors
Degree (minimum) in Business, Human Capital, Marketing, Communications,
Economics or similar
- 3.4
GPA or higher from a top university worldwide
- 3-5+
years of professional work experience in business administration, human
capital, marketing or communications
- Ability
to strategically plan and lead teams of international and local Kenyan
staff through to executional
success
- Ability
to lead cross-functionally; coordinating, leading and communicating
information clearly
- Exceptional
attention to detail and high quality deliverable outputs
- Ability
to analyse and solve complex problems
- Ability
to grasp complex concepts and systems quickly, and express them in simple
ways
- Ability
to multi-task in a fast paced environment and to remain graceful under
pressure
- Ability
to deal with ambiguity and make sense of multiple data sources that may
sometimes be contradictory in nature
- High
degree of resourcefulness; looking beyond the normal channels of
information to dig out data necessary to understand the ultimate solution
- Ability
to effectively communicate timelines and project progress with both
internal and external management teams
- Ability
to take ownership and accountability of project timeline and results
- Proficiency
in Excel, Project, Power Point and Word
- Exceptional
written communication skills and with experience is writing compelling
messages to external stakeholders; enthusiasm to communicate clearly,
confidently, and precisely
- Strong
presentations skills, including excellent oral communication skills; passion
to make yourself understood in an engaging and pleasant way at all times
- High
sense of drive and urgency in achieving our vision
- Ability
to adapt to a dynamic working environment and work within a diverse team
- Extreme
patience and a good sense of humour
- Excellent
relationship management; capable and enthusiastic of working with multiple
personalities across the organisation, from production workers, to Kenyan
office staff, to international staff, to the CEO - all coming from a
variety of backgrounds and experiences
- Excellent
interpersonal skills to work effectively with others
- A
start-up personality; entrepreneurial, ambitious, independent, systematic
attention to detail, structured thinker, goal-oriented, flexible and able
to deal well with setbacks
- Comfort
with extensive travel throughout Kenya when needed – especially to
regularly visit our production facilities
Desired
- Masters
degree (or higher) in Business Administration (MBA), Economics, Marketing,
Communication or similar
- Professional
work experience with a top tier human resources consultancy
internationally
- Passion
for the automotive industry and social enterprise in Africa
- Administrative
management experience
- Fluency
in Kiswahili (the national language of Kenya)
Distribution Manager
Description
We are seeking an exceptional professional to establish and
manage the service and spare parts and finished-vehicle distribution network
for Mobius Motors.
The role will require close working relationships with East African
automotive suppliers, the venture’s Supply Chain Senior Associate, Procurement
& Regulatory Manager, Technical Director and Mechanics; to coordinate
purchases, delivery, and quality assurance of inputs into Mobius vehicle
service and spare parts networks.
Distribution Setup
- Develop
ordering and logistics strategy to determine lowest cost and highest
service levels to ensure spare part availability to Mobius customers.
- Identify
and support selection of international and local suppliers for service and
spare parts.
- Analyse
and establish in-country service and spare part distribution network,
including evaluating potential partners, warehouse sites and hub-and-spoke
versus point-to-point distribution networks strategies.
- Establish
process for inventory management; including ordering, receiving, point of
sale transactions and stocking level rationalisation.
- Establish
low cost strategy for delivering finished vehicles from contract assembler
in Kenya to customers.
Distribution Management
- Monitor
and analyse performance of international and local suppliers for service
and spare parts against agreed metrics.
- Negotiate
and manage outsourced in-country transportation network of spare parts.
- Coordinate
with Procurement team to optimise sourcing for component parts between
production components and after sale.
- Coordinate
with Marketing team to identify potential aftermarket parts, not included
in the base vehicle, that can be developed locally and sold at profit
within after sales market.
- Track
warranty claims and perform analysis of spend between service parts,
warranty claims, and ancillary component sales and profitability.
- Develop
financial cash flow forecasts that align with inventory and ordering
requirements.
- Work
with Procurement & Regulatory Manager and freight forwarders to manage
customs documentation and clearance.
- Identify
service and spare parts for localised manufacture within Kenya.
- Work
with Supply Chain Senior Associate to develop service and spare parts
distribution strategy for product launches in Tanzania and Uganda for 2015
and beyond.
- Track
supplier performance and work with Engineering, Operations, and Supply
Chain colleagues to conduct supplier development.
- Support
Sales team to identify and evaluate future franchised sales partners in
key locations within East Africa (initially Kenya).
Qualifications
An ideal candidate should combine outstanding skills in
negotiation and process management with excellent interpersonal and
communication skills to work effectively with a multidisciplinary team.
They should possess a strong skill set in managing East African
suppliers and working with ambiguity – preferably within the automotive
industry.
The candidate should be able to develop analytically sound
strategies and execute those to achieve clear, objective results.
Required
- Bachelor
degree (minimum) in Supply Chain Management, Operations Research,
Procurement, Engineering, Industrial Engineering, Business, Economics or
similar
- 3.4
GPA or higher from a top university worldwide
- 4+
years related experience in distribution
- Excellent
problem solving ability in a cross-functional and multi-cultural
environment; able to define problems, collect relevant data, extract
meaning from data, and draw valid conclusions
- Strong
analytical skills with regards to data manipulation and the ability to
create information from data
- Ability
to take ownership and accountability of project timeline and results
- Ability
to effectively communicate timelines and project progress with both
internal and external management teams
- Ability
to manage difficult suppliers and resolve disputes while preserving
relationships with suppliers and internal staff
- Exceptional
attention to detail
- Proficiency
in Excel, Power Point, Word, and Access
- Ability
to adapt to a dynamic working environment and work within a diverse team
- Excellent
oral and written communication skills
- Extreme
patience and a good sense of humour
- Excellent
interpersonal skills to work effectively with others
- A
start-up personality; entrepreneurial, ambitious, independent, systematic
attention to detail, structured thinker, goal oriented, flexible, and able
to deal well with setbacks
- Comfort
with spending 10-25% of time traveling within East Africa (initially
Kenya), possibly on short notice
Desired
- 6+
years related experience in automotive and distribution
- Fluency
in Kiswahili
- Proficiency
in Project, Access, Visio
Impact Associate
Description
We are seeking a minimum two year commitment from an exceptional
early career design/engineer generalist to lead human centered design research,
customer financing partnerships and monitoring & evaluation of our social
impact – a truly unique opportunity to create diverse impact on a global
scale.
The role will require a close working relationship with the
venture’s CEO, Automotive Designer, Automotive Engineer, Marketing Associate
and future strategy and finance teams.
Specific duties include, but are not limited to:
Human Centered Design
- Plan
and lead first-hand buyer and end-user research in order to discover
consumer insights that both inform and inspire design and innovation of
future prototype vehicles.
- Determine
users physical, financial, cognitive, social, emotional, and cultural needs;
including uncovering unmet, ambiguous or disparate user needs and clearly
framing these insights to enable the design team to develop imaginative
and appropriate prototype solutions.
- Facilitate
design team through analysis and synthesis of buyer and end-user research,
helping to distil, consolidate and structure the most important insights
and link them together in frameworks, principles and implications for on
going prototype design.
- Communicate
human centered design insights and opportunities verbally and visually in
a way that generates empathy, emotion and engagement from the design and
marketing teams and Mobius leadership.
- Support
future-focused product ideation sessions and capture output for continuous
design exploration; including longer term product category/mix roadmaps
based on deep and broad consumer profiling.
Customer Financing
- Liaise
with local banks, international MFIs and internal sales team to develop a
deep understanding of loan/credit products available to customers in Kenya
and East Africa.
- Identify
key partner lending institutions that may offer financing to our customers
to purchase Mobius vehicles and determine the financial and non-financial
terms of such an engagement.
- Facilitate
the negotiation of attractive end-to-end partnership agreements with
select finance institutions and Mobius leadership.
- Maintain
strong relationship with partner financing institutions and work with
sales team to ensure potential and current customers have ready access to
the appropriate finance channels.
Monitoring & Evaluation (M&E)
- Define
key indicators to monitor commercial and social impact of Mobius vehicle
usage against an on going timeline; including sales team performance,
vehicle performance, buyer behavioural change and user socio-economic
advantage.
- Assess
the effectiveness and efficiency of sale/distribution activities, outputs
and outcomes; and adoption/diffusion of key product innovations, reporting
on major constraints and opportunities.
- Develop
and implement simple, structured and relevant tools to effectively monitor
and evaluate our commercial and social impact against defined indicators.
- Maintain
dialogue with all key actors within and outside the company to gather data
leading to performance assessment of the output, outcome and impact of our
intervention.
- Ensure
monitoring tools are updated regularly and compile reports concerning on
going commercial and social performance.
- Deliver
clear and structured periodic documentation outlining M&E analysis;
including processes, challenges and lessons learned from M&E.
- Communicate
key M&E stats within the company and support the development of
funding and partnership proposals, specifically on content concerning
commercial and social impact.
- Conduct
training and support all staff on M&E and identify continuous
monitoring priority areas for the company.
Qualifications
An ideal candidate should be empathetic, passionate, curious,
articulate and entrepreneurial with a natural skill to engage with people at a
deep level.
They should possess a sincere interest in representing the human
and humane perspective along with the ability to prioritize multiple tasks and
take initiative regularly.
They should be rigorous, pragmatic and on-the-ground solution
focussed – not overly academic.
Required
- Bachelors
Degree (minimum) in Mechanical Engineering, Industrial Engineering,
Industrial Design, Automotive Design, Product Design, Business or similar
- 3.4
GPA or higher from a top university worldwide
- 1-2
years related experience in design, engineering, marketing or branding
- Strong
design research methodology understanding; including research planning,
field work methods (e.g. interviews and observation), online research
methods and synthesis
- Excitement
to work in the field and deep inquisitiveness, curiosity and empathy for others
- Ability
to tell compelling stories and get people out of their seats
- Ability
to challenge conventions and inspire teams to translate observations into
great ideas
- Ability
to strategically plan and lead teams of international and local Kenyan
staff through to executional success
- Ability
to lead cross-functionally; coordinating, leading and communicating
information clearly
- Exceptional
attention to detail and high quality deliverable outputs
- Ability
to analyse and solve complex problems
- Ability
to grasp complex concepts and systems quickly, and express them in simple
ways
- Ability
to multi-task in a fast paced environment and to remain graceful under
pressure
- Ability
to deal with ambiguity and make sense of multiple data sources that may sometimes
be contradictory in nature
- High
degree of resourcefulness; looking beyond the normal channels of
information to dig out data necessary to understand the market potential
of the opportunity
- Ability
to effectively communicate timelines and project progress with both
internal and external management teams
- Ability
to take ownership and accountability of project timeline and results
- Proficiency
in Excel, Project, Power Point and Word
- Exceptional
written communication skills
- Exceptional
presentations skills, including excellent oral communication skills
- High
sense of drive and urgency in achieving our vision
- Ability
to adapt to a dynamic working environment and work within a diverse team
- Extreme
patience and a good sense of humour
- Exceptional
interpersonal skills to work effectively with others
- A
start-up personality; entrepreneurial, ambitious, independent, systematic
attention to detail, structured thinker, goal-oriented, flexible and able
to deal well with setbacks
- Comfort
with extensive travel throughout Kenya and longer term throughout East
Africa
Desired
- Masters
degree (or higher) in Business Administration (MBA), Mechanical
Engineering, Industrial Engineering, Industrial Design, Automotive Design,
Product Design, Business or similar
- 3-5
years related experience in design, engineering, marketing or branding
- Passion
for the automotive industry and social enterprise in Africa
- Fluency
in Kiswahili (the national language of Kenya)
Sales Officer
Description
We are seeking a minimum two year commitment from an exceptional
early career sales professional to run day-to-day sales operations.
The role will cover sales across Kenya and longer term
potentially the East Africa region.
The main function of this role is to support the Marketing
Associate, other Sales Officers and local dealer partners in generating vehicle
sales and delivering an exceptional customer experience throughout the sales
process.
They should also be focused on delivering accurate and timely
administrative support from the initial order process through vehicle
delivery and the ownership experience.
Specific duties include, but are not limited to:
Sales Generation & Administration
Manage the identification/close of sales and the process for
entering sales orders to ensure data integrity
and accuracy in a timely manner:
- Support
Marketing Associate to deliver primary and secondary research that helps
define market assumptions and consumer behaviours/profiles.
- Support
Marketing Associate to develop customer promotions/contests and
motivational initiatives to focus on business sales objectives.
- Manage
and prioritise list of target buyers both with existing customer contact
information and newly interested customers from various marketing
initiatives.
- Identify
and evaluate potential local vehicle dealer partners. On-board authorised
dealers and support consistent brand messaging within this network.
- Schedule
product demonstrations with target customers and deliver a polished,
professional and compelling sales message.
- Follow-up
with interested buyers to arrange payment for pre-orders/sales; liaise
with relevant financing institutions to connect customers to appropriate
finance options.
- Process
payments, refunds and confirm receipt of payment, verifying accuracy and
completeness of documentation on sales.
- Record
details of sale, communicating detail of sale within organization.
- Develop
complete understanding of the factors that go into the revenue and cost
side of the business opportunity and provide recommendations to maximise
revenue.
Vehicle Registration, Compliance & Support
Support the customer to register their vehicle with KRA and
obtain an associated license plate:
- Develop
full understanding of local compliance and registration requirements and
identify any potential conflicts/issues within organization and with
customer.
- Create
a customer quotation for vehicle sale and issue final registration
documentation (VIN, configuration, customer invoice).
- Confirm
all purchase orders match sales data entered (VIN, configuration, customer
invoice).
- Verify
completeness and accuracy of transaction prior to vehicle release. For
direct delivery; coordinate, send and receipt documents and final payment.
- Deliver
comprehensive customer after sales support, working across the
organization to provide a timely and courteous resolution to any problems.
Vehicle Production Services
Provide comprehensive vehicle production services throughout
sales lifecycle:
- Work
with Production and Sales & Marketing teams to ensure timely flow of
vehicle orders to meet customer demand requirements and production
schedules.
- Manage
and develop sales planning documentation and processes to “fulfil”
production planning requirements.
- Plan
and manage vehicle scheduling and production from order, scheduled to
build, production, through delivery to Logistics team.
- Ensure
vehicle orders are sequenced and built per customer specification,
including the “change order” request process.
- Manage
vehicle shipping to point where handed over to Logistics team for
delivery.
Project Management
- Take
ownership of projects; plan milestones, timelines, budgets, resources and
identify potential risks to deliver supply chain aspects within agreed
completion dates.
- Be
proactive regarding task completion and periodically advise wider team on
project status, timing, resources, issues, and ability to deliver on-time
with excellence.
- Ensure
adherence and compliance to general automotive industry marketing standards
and best practices; maintain structured and versioned data outputs daily
and backup data weekly.
- Work
as an active member of the team, ensure effective communication between
colleagues and positively contribute regularly to meetings and briefings.
Qualifications
An ideal candidate should combine outstanding technical skills
in sales with excellent interpersonal and communication skills to work
effectively with a multidisciplinary team.
They should possess a strong skill set in creative and strategic
thinking along with excellent perception, a wide latitude for independent
actions (including independent judgement) and the ability to prioritize
multiple tasks and take initiative regularly.
They should be rigorous, pragmatic and on-the-ground solution
focussed – not overly academic.
Required
Required
- Education
from a top university in Kenya with an undergraduate and/or graduate
degree
- 1-2
years related experience in sales or marketing
- Ability
to lead cross-functionally; coordinating, leading and communicating
information clearly
- Exceptional
attention to detail and high quality deliverable outputs
- Ability
to grasp complex concepts and systems quickly, and express them in simple
ways
- Ability
to multi-task in a fast paced environment and to remain graceful under
pressure
- High
degree of resourcefulness; looking beyond the normal channels of
information to dig out data necessary to understand the market potential
of the opportunity
- Ability
to take ownership and accountability of project timeline and results
- Proficiency
in Excel, Project, Power Point and Word
- Strong
presentations skills, including excellent oral communication skills
- Ability
to create a compelling message and persuade others
- High
sense of drive and urgency in achieving our vision
- Ability
to adapt to a dynamic working environment and work within a diverse team
- Extreme
patience and a good sense of humour
- Excellent
interpersonal skills to work effectively with others
- A
start-up personality; entrepreneurial, ambitious, independent, systematic
attention to detail, structured thinker, goal-oriented, flexible and able
to deal well with setbacks
- Comfort
with extensive travel throughout Kenya and longer term throughout East
Africa
- Kenyan
citizenship or permanent residence
- Fluency
in English and Kiswahili
Desired
- Masters
degree (or higher) in Business Administration (MBA), Marketing, Sales or
similar
- 3-5
years related experience in sales or marketing
- Passion
for the automotive industry and social enterprise in Africa
- Valid
driver's license
Marketing Associate
Description
Description
We are seeking a minimum two year commitment from an exceptional
early career marketing professional to lead marketing strategy, research,
campaigns and product launches to ultimately create the foundation of a future
international automotive brand – a truly unique opportunity to create impact on
a global scale.
The role will require a close working relationship with the
venture’s CEO, Automotive Designer, Automotive Engineer, Cost Engineer and
future production and logistics teams as well as various international
vendors.
Specific duties include, but are not limited to:
Marketing Development
- Deliver
primary and secondary research that helps define market assumptions and
consumer behaviours/profiles; research sources may include consumer
surveys, focus groups, the internet, industry experts, market intelligence
companies and internal knowledge.
- Develop
complete understanding of the factors that go into the revenue and cost
side of the business opportunity and provide recommendations to maximise
revenue.
- Collaborate
with leadership and future strategy teams to develop and maintain product
category SWOT analyses; identify market trends, develop and prioritise a
profitable product plan to meet consumer needs.
- Facilitate
future-focused product ideation sessions and capture output for continuous
design exploration; develop longer term product category/mix roadmaps
based on deep and broad consumer profiling.
- Interface
with cross-functional teams and outside agencies to develop and lead
product goto-market strategy and plan.
- Create
data-driven, dynamic, 'voice-of-the-customer' marketing strategies and
tests that deliver against Return on Investment (ROI) targets through a
segmented customer base across marketing channels.
- Ensure
consistent brand messaging across TV, print, radio, digital and social
media (Facebook, Twitter, Blogs, etc) marketing channels.
- Collaborate
with leadership and external agencies to develop key messaging and
specific advertising copy/design/packaging for campaigns across marketing
channels; including detailed associated budgets.
- Facilitate
legal review of all advertising copy before launch.
- Execute
local sales and marketing initiatives and develop plans to implement new
innovative sales and marketing initiatives.
- Contribute
to comprehensive testing matrix that accurately assesses delivery and
performance of each marketing campaign on a daily, weekly and monthly
basis.
- Maintain
and ensure high levels of data hygiene and integrity with fast-growing,
high-volume data capture from market.
- Manage
a future sales team to maintain strong relationships with key strategic
customers such as large NGOs, government buyers and high potential
individual entrepreneurs.
- Act
as a liaison for all external media enquiries or articles, working with
the CEO when necessary to facilitate interviews or other content.
Project Management
- Take
ownership of projects; plan milestones, timelines, budgets, resources and
identify potential risks to deliver supply chain aspects within agreed
completion dates.
- Be
proactive regarding task completion and periodically advise wider team on
project status, timing, resources, issues, and ability to deliver on-time
with excellence.
- Ensure
adherence and compliance to general automotive industry marketing
standards and best practices; maintain structured and versioned data
outputs daily and backup data weekly.
- Work
as an active member of the team, ensure effective communication between
colleagues and positively contribute regularly to meetings and briefings.
Qualifications
An ideal candidate should combine outstanding technical skills
in marketing with excellent interpersonal and communication skills to work
effectively with a multidisciplinary team.
They should possess a strong skill set in creative and strategic
thinking along with the ability to prioritize multiple tasks and take
initiative regularly.
They should be rigorous, pragmatic and on-the-ground solution
focussed – not overly academic.
Required
- Bachelors
Degree (minimum) in Business, Marketing, Sales, Advertising,
Communications, Economics or similar
- 3.4
GPA or higher from a top university worldwide
- 1-2
years related experience in marketing, advertising or branding
- Ability
to strategically plan and lead teams of international and local Kenyan
staff through to executional success
- Ability
to lead cross-functionally; coordinating, leading and communicating
information clearly
- Results-driven
with exceptional detail and knowledge around metrics, specifically A/B
testing and ROI analysis
- Exceptional
attention to detail and high quality deliverable outputs
- Ability
to analyse and solve complex problems
- Ability
to grasp complex concepts and systems quickly, and express them in simple
ways
- Ability
to multi-task in a fast paced environment and to remain graceful under
pressure
- Ability
to deal with ambiguity and make sense of multiple data sources that may
sometimes be contradictory in nature
- High
degree of resourcefulness; looking beyond the normal channels of
information to dig out data necessary to understand the market potential
of the opportunity
- Ability
to effectively communicate timelines and project progress with both
internal and external management teams
- Ability
to take ownership and accountability of project timeline and results
- Proficiency
in Adobe Creative Suite with ability to create compelling and effective
marketing materials and designs
- Proficiency
in Excel, Project, Power Point and Word
- Exceptional
written communication skills and with experience is writing compelling
messages to a consumer demographic
- Strong
presentations skills, including excellent oral communication skills
- High
sense of drive and urgency in achieving our vision
- Ability
to adapt to a dynamic working environment and work within a diverse team
- Extreme
patience and a good sense of humour
- Excellent
interpersonal skills to work effectively with others
- A
start-up personality; entrepreneurial, ambitious, independent, systematic
attention to detail, structured thinker, goal-oriented, flexible and able
to deal well with setbacks
- Comfort
with extensive travel throughout Kenya and longer term throughout East
Africa
Desired
- Masters
degree (or higher) in Business Administration (MBA), Marketing, Sales,
Advertising or similar
- 3-5
years related experience in marketing, advertising or branding
- Passion
for the automotive industry and social enterprise in Africa
- Fluency
in Kiswahili (the national language of Kenya)
How to
apply
Click here to apply online
Click here to apply online
