Safari Park Hotel, a leading five star hotel situated on the
Thika road superhighway and serving the top notch of the Hospitality sector
seeks to employ suitable Kenyan Citizens with the right attributes to fill the
positions below.
A. Assistant Front Office Manager
Reporting to the Front Office Manager, the successful candidate
will be responsible to;
- Assist
the Front Office Manager to ensure the smooth running of all Front Office
department sections including: reception, reservations, transport,
concierge, switchboard, business center and the guest relations.
- Help
to ensure full control of the Front Office Department to ensure maximum
room occupancy revenue is attained by the hotel.
- Assist
to ensure that the department has qualified, disciplined and motivated
staff through training.
- Assist
to ensure proper functioning and maintenance of company property entrusted
to the department.
- Assist
in the maintenance of high quality guest services.
- Assist
to develop and sustain close interdepartmental communication and promotion
of harmonious working relationships at the Front Office.
The position is challenging and calls for a dynamic, confident,
aggressive and forward thinking person with
the following attributes;
the following attributes;
- Aged
30 – 45 years.
- Holder
of a certificate, diploma or degree in Hotel Management from Kenya Utalii
College or any other internationally recognised hotel training
institution.
- At
least five years experience in a similar position, preferably from a five
star establishment. International exposure is an added advantage.
- Ability
to create good rapport with the guests and to be extremely courteous and
friendly at all times.
- Ability
to work without supervision and achieve goals beyond the minimum set
standards for the hotel.
- Ability
to set the highest personal standards of work performance
- Excellent
oral communication skills.
- Must
be Computer literate with knowledge of the latest version of Fidelio hotel
management system.
B. Night Manager
Reporting to the General Manager through the Front Office
Manager, the successful candidate will be
responsible to;
responsible to;
- Ensure
the smooth running of the hotel through the night to maintain standards to
guests and customers.
- Ensure
that all the hotel departments are adequately staffed through the night
taking into consideration the volume of business, and that the staff are
productive overnight.
- Ensure
that guests are served efficiently and receive an exceptional level of
customer service from the night team by ensuring coverage of all sections
of the hotel.
- Responsible
for the health, safety and security of the hotel in the absence of the
General Manager at night.
- Ensuring
the correct cash handling procedures are followed by the cashiering staff.
- Maximizing
sales opportunities and the running of the night audit.
- Responsible
for night staff transport for Hotel and Casino.
The position is challenging and calls for a dynamic, confident,
aggressive and forward thinking person with
the following attributes;
the following attributes;
- Aged
35 – 45 years.
- Holder
of a certificate or above in Hotel Management from Kenya Utalii College or
any other internationally recognised hotel training institution.
- At
least five years experience in a similar position, preferably from a five
star establishment.
- Ability
to create good rapport with the guests and to be extremely courteous and
friendly at all times.
- Ability
to work without supervision and achieve goals beyond the minimum set
standards.
- Exposure
(working knowledge) in Front Office including night auditing and F&B
operations.
- Excellent
oral communication skills and a high standard of work performance.
- Computer
literate with knowledge of the latest version of Fidelio hotel management
system.
A competitive salary depending on qualifications and experience
will be offered to the successful candidates.
Applications accompanied by a detailed CV and copies of relevant
certificates and testimonials from applicants who meet the above qualifications
and are up to the challenge should be sent to the address below to reach them
by December 14, 2012.
Human Resources & Admin. Manager
P.O. Box 45038-00100
Nairobi
P.O. Box 45038-00100
Nairobi
or email careers@safariparkhotel.co.ke