GM – Business Operations
Our Client, a successful and established medium-sized regional business in the areas of hygiene, facilities management and allied services including provision of outsourced labour, is looking for a mature, motivated, self-driven and energetic business leader with strong skills in business development, operation and administration to manage and grow their business in the region.
Job Summary: Responsible for identifying and developing new
business opportunities across the region, primarily the challenge would entail
managing the ongoing business, leading a team in service delivery, providing
superior customer service and managing relations with existing Clients.Our Client, a successful and established medium-sized regional business in the areas of hygiene, facilities management and allied services including provision of outsourced labour, is looking for a mature, motivated, self-driven and energetic business leader with strong skills in business development, operation and administration to manage and grow their business in the region.
Reporting to the CEO, the GM – business operations, will be responsible for:
- Achievement
of set targets as per company business plans and objectives
- Formulation
of sales and business development strategies and implementation of the
same
- Enlisting
of new clients who require the company services and products in Kenya and
the region through effective team supervision and follow-up
- Ensure
visibility in the market and maintaining excellent relations with client
organizations
- Oversee
implementation of plans, drawing budgets and implementing work activities
efficiently
- Prepare
periodic management reports and participate in senior management meetings
- Management,
development and nurturing of direct reports and resources assigned to self
and the team to ensure high levels of motivation and performance in the
region
- Ensure
compliance of statutory requirements and all the rules and procedures
across all the Markets
Essential or minimum requirements
- A
relevant degree in business studies or technical area with added exposure
in business and entrepreneurship
Knowledge and Experience
- 5
years business leadership experience with a “hands-on” orientation in
marketing, business development and operations in a service industry,
gained in a competitive environment.
- Selling
experience including leading a sales team would be a distinct advantage
- Knowledge
of the regional market would be a key advantage
- Computer
literate
- Customer
Care experience in hospitality and service setting
Capabilities
- Attentive
to detail, problem solving and decision-making skills
- Strategic
planning abilities with administrative capabilities including budgeting
- Excellent
report writing, communication and presentation skills
- Passionate
about service, explores long term relationship opportunities to grow
business
- Delivering
high standards of service and taking responsibility with assertiveness
- Entrepreneurial
orientation, project management, negotiation, nurturing, operational
excellence and customer focus skills.
- Result-oriented,
self-driven yet personable and a team player
An attractive remuneration package will be offered to the right
candidate.
Your application will be handled in strict confidence.
Please send your CV through email, latest Friday 16th November
2012, to: apply@hcsskenya.co.ke
Women candidates are particularly encouraged to apply.
Only those fully qualified will be contacted
Women candidates are particularly encouraged to apply.
Only those fully qualified will be contacted
