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Relationship Managers Jobs in Kenya - Cooperative Bank

Are you looking for an employer who promotes individual excellence and mutual respect in a team-driven culture with a key focus on social empowerment? 

The Co-operative Bank of Kenya, “The Kingdom Bank” is the place for those looking to new horizons.

Relationship Managers

Job Summary:

Reporting to the Head, SACCO Banking, the job-holder will be responsible for liaison between customers and the Bank, to drive sales and foster mutually beneficial partnerships with dynamic and fast growing savings and credit co-operatives in Kenya.

Key Duties and Responsibilities:

  • To be the principal point of contact for the Bank’s relationship with a designated portfolio of savings and credit co-operative society (Sacco) customers.
  • To develop business and drive increased earnings through broad based usage of all the Bank’s products
  • To nurture customer relationships with a key focus on building and maintaining long term mutually beneficial business partnerships
  • To participate in developing innovative products geared towards helping Saccos serve their members better while ensuring the Bank’s profitability objective is achieved in a sustainable manner
  • To actively manage portfolio at risk to meet set targets
  • To prepare and present high quality reports on portfolio performance and other key metrics
  • To ensure quality service delivery to Sacco customers to achieve and exceed agreed service levels
Minimum Requirements:
  • A Bachelors degree from a recognized university.
  • AKIB/ACIB/CPA/ACCA/MBA will be an added advantage.
  • Minimum of 5 years’ experience in Relationship Management and at least 2 years’ experience in credit and a proven record of successfully managing and growing a portfolio of corporate banking clients.
  • Experience in managing relationships with dynamic financial institutions will be an added advantage
  • Formal training in Lending
  • Solid experience in Relationship Management
Personal Attributes & Skills required in undertaking the role:
  • A proven negotiator, skilled at finding win-win propositions in complex situations
  • Possess excellent analytical skills with the ability to identify alternative solutions in routine problem solving
  • Ability to communicate clearly and concisely
  • Ability to make prompt decisions
  • Proven enthusiasm about emerging technology in financial service delivery
Application Process:

Interested candidates meeting the above criteria should forward an application enclosing detailed Curriculum Vitae accompanied by copies of certificates and indicating the current remuneration to the address shown below or send to by 31st October 2012.

Please quote this reference on your application and on the envelope: CRM/3/HRD/2012.

The Director
Human Resources Division
Co-operative Bank of Kenya Ltd.
P.O. Box 48231-00100

We are an equal opportunity employer. 

Only the short-listed candidates will be contacted.

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