Job Description Summary
Reporting to the Group Chief Executive Officer the job holder
will be expected to provide high level business, strategic and technical
support to the CEO.
The main purpose of this role is to provide efficient,
professional and high quality pro-active business support to the Chief
Executive Officer and other stakeholders.
The main duties are:
Job Duties
Business Management
- Accountable
for managing the CEO’s office on a daily basis.
- Divert
as much of the routine/less complex matters as possible away from the CEO
thereby leaving him free to concentrate on only the most important matters
- Act
as the main reference point both in the presence and absence of the CEO
respond to resolve to a wide range of queries, channeling to the
appropriate area(s) as is necessary.
- Act
as a first point of contact for the Executive Office, dealing efficiently
and effectively with high level enquiries from clients and other business
associates
- Support
the CEO with business planning, budget and performance monitoring for cost
centers managed by the CEO
- Accompany
the CEO on official business engagements visits and take responsibility
for completing resultant work/actions.
- Act
as focal point for CEO’s office in tracking strategy implementation and
collating reports on the same for CEO.
- Assist
the Chief Executive Officer with the preparation of briefings and reports
- Ability
to develop and generate new business opportunities for the organization by
generating leads and actualizing them to generate revenue.
- First
point of telephone enquiries and ensure all messages are
forwarded/auctioned on quickly and efficiently.
- Liaise
with management and staff regarding a wide range of ongoing matters.
- Undertake
any projects or initiatives handed down by the CEO. This will include
research work, collection and questioning of information, attendance of
meetings, strategic input, production of reports etc.
- Assist
in the financial management/forecasting of programmes and running costs
for the organization
- Analyze
information, intelligence and prepare briefings for the management
team
- Support
other team activities as required (including minute taking, aspects of
travel arrangements, accommodation and facilitating event functions.
Key Relationships
Person specifications:
A. Behavioural competencies:
- Building
and Managing Relationships – develop rapport and working effectively with
a diverse range of people, sharing knowledge and skills to deliver shared
goals
- Develop
new professional relationships
- Understands
differences, anticipates areas of conflict and takes action
- Fosters
an environment where others feel respected
- Identifies
opportunities for joint working to minimize duplication and deliver shared
goals
B. Communicating and Influencing
- Presents
information and arguments clearly and convincingly so that others see the
organization as credible/articulate and to engage with.
- Represents
self and team positively within the organization
- Speaks
and writes clearly and succinctly using appropriate language that is easy
to understand
- Considers
the target audience, adapting style and communication method accordingly
- Communicates
persuasively and confidently and checks for understanding
- Actively
supports new initiatives and tries different ways of doing things
- Provides
workable solutions to solve immediate work issues and challenges
C. Planning and Organizing
- Prioritizes
work in line with key team or project deliverables
- Makes
contingency plans to account for changing work priorities, deadlines and
milestones
- Identifies
and consults with sponsors or stakeholders in planning work
- Pays
close attention to detail, ensuring team’s work is delivered to a high
standards
- Negotiates
realistic timescales for work delivery and ensuring team deliverables can
be met
- Responds
flexibly to changing circumstances
- Recognizes
when unable to cope and asks others for help
- Demonstrates
openness to changing work priorities and deadlines
Skills & Competencies
The successful candidate will need to meet the following person
specification:
- Graduate
or equivalent level through work experience
- Strong
business acumen with ability to quickly connect with business issues and
make value-adding analysis
- Highly
organized and takes control of own work effectively and that of the people
supported
- Calm,
efficient and remains cool when the pressure (both time and quantity of
work and behavior of others) is on whilst ensuring that things happen and
any work is accurate and timely.
- High
level of active listening skills
- Confident/strong
personality – able to hold own ground in a polite and appropriate
manner
- Dynamic
and strategic thinking and ability to connect details with the bigger
picture
- Previous
working experience in a professional firm
- Excellent
Administrative skills including personal organization, coordination and
prioritization ability
- Analytical
and numerical skills to enable the jobholder deal with financials
- Excellent
verbal and written communication skills including proven report and
proposal writing skills
- Proven
PC skills, highly proficient in Microsoft Office applications including
ability to develop high impact presentations
- Significant
relationship and interpersonal skills with strong tact and diplomacy to
deal with the variety of people and situations (cross-cultural
sensitivity)
- Strong
drive and energy, self-motivated, effective under pressure willing to take
personal responsibility and accountability
- Ability
to multi-task and coordinate a variety of activities/projects
simultaneously
- High
degree of integrity, honesty and confidentiality
- Exceedingly
attentive to details, ability to focus and conduct business with few
errors
- Approachable,
tenacious and works well under pressure
- Ability
to speak French or Portuguese will be an added advantage.
If you believe you qualify for this position, please send your
CV and details of your current and expected remuneration to
recruit@humantalentrecruit.com
Only qualified candidates shall be contacted