Our client in the communication industry is looking to fill the
position of a Billing & ERP Manager who will report to
Group Chief Financial Officer.
Job Purpose / Summary:
The main duties are:
- General
Resource Management.
- Management
of Billing and ERP processes.
- Manage
Internal Customers and user departments/Business Units.
- Billing
and ERP Cost and Revenue Management.
The Billing and ERP Domain includes but is not limited to the
following, the Systems (Hardware, Software), the processes, the staff and all
the relevant management controls and reporting requirements within these
functional areas.
Key Roles:
Planning and Strategy – Ensure that all
the company’s Billing and ERP systems are designed and implemented to meet
current and future business requirements to support the company’s vision
Project Management – Responsible for
end to end project delivery for all Billing and ERP domain projects and ensure
that the projects are delivered on time and on budget.
Operational Support and Maintenance –
Is responsible for the day to day operational support for all Billing and ERP
processes for the entire Group of Companies.
Revenue Reporting and Analysis –
Is responsible for the reporting strategy both financial and operational
performance to provide Senior Management with timely information for prompt
decision making.
People Management - Recruit, develop
and retain a high performing team with clear objectives and career development
plans which are regularly reviewed.
General Resource Management –
Is the custodian of all resources within the domains covered by the role and is
in charge for its planning and budget execution.
Key Performance Indicators:
Putting customers first –
listens to and addresses customer needs. treats everyone as a customer, keeps
team informed of progress and status of tasks
Performing through our people –
gives regular and constructive feedback, respects other team members, listens
to and shows an understanding of colleagues, takes responsibility for own
actions.
Delivering results – takes account of
financial impact of own actions, makes the best use of resources, meets
deadlines, manage own time effectively to ensure results are not compromised.
Managing a changing environment –
shares own ideas and accepts suggestions from others, identifies solutions to
problems through working with others.
Communicating for impact – is clear and
concise when talking and writing, always chooses the most appropriate way of
communicating in style and content
Qualifications
- Degree
in a Technical Field with a bias in IT i.e. (Computer Science,
Telecommunication, Electrical and Electronics or Information Technology)
- Project
Management Qualification i.e. PMP or Prince2.
- Post
graduate qualification in IT service management e.g. ITIL
Skills and Experiences
- A
total of 8 years’ experience in business systems management in a highly
automated environment.
- 4
years of which must be within Billing and (or) ERP/Financial Systems
management.
- 3
years team leadership in Information Technology environment
- Good
management and leadership skills, resourcing, staff development, guidance
and counselling.
- Good
understanding of multi-business functions and business processes.
- Good
Interpersonal skills i.e. Influencing, communication and negotiation
skills,
- Problem
solving and Analytical skills
- Decisive
Decision maker.
How to apply:
If you are interested in the position and have the skills and
talents our client is looking for, we would like to hear from you.
Please forward a copy of your updated resume, and your current
salary and benefits package to info@dorbe-leit.co.ke before close of business
27th September 2012.
Only successful candidates will be contacted.