Massive Recruitment at IDP EA

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The purpose of the Sales Head is to:
Head the Sales efforts of the company in the region, ensuring sales targets are met, while driving customer satisfaction.

VP- Sales (Africa)        

Key Responsibilities

• Revenue Targets : Overall, responsible for ensuring that order booking and other sales targets for the region are met
• New client acquisition
• Client Relationship : Ensure Customer Satisfaction is high in the region, driving the CSAT target for the entire region by engaging with the client and ensuring highest levels of service from all products
• Collections : Overall, responsibility of ensuring collections and payments in the region
• Process Compliance : Ensure all processes related to Bid Management, Sales Funnel reporting & tracking, Sales Forecasting etc are adhered to in the region
• Account Management: Build Account Management & Solution selling skills in the region.
• Internal stakeholder management: Work collaboratively to drive efficiencies with internal teams on etc) and create win-win situations while handling customer engagement on the ground

Competencies Required
Functional

• Good domain knowledge of VAS / Telecom Products
• Should have good flair for client relationship management & should have been in a Sales role for a global Multi National Company
• Should have experience handling & dealing with CXO level employees of a large global corporation

Education and Experience

• Must have a business related degree or  B Tech and an MBA in Marketing is preferable
• 15+ years of relevant work experience
• Understanding of French language will be an added advantage

Personal

• Must have  great Energy and Drive
• Pleasant persona with good networking ability
• Ability to collaborate with internal and external stakeholders
• Strong strategic business acumen coupled with execution capability
• Excellent communication skills, matured in conduct and command
• Ability to understand business and number driven
• Excellent communication and presentation skills

All qualified candidates should send their applications including CVs, Current and expected remunerations and Notice period they would need to serve on or before 31st August, 2012 to recruit@idp-ea.com

Those who have previously  applied for the position need not apply

The candidates should indicate the position applied for in the subject line.

Only Shortlisted Candidates Will Be Contacted.

Head of Mobile Money

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Our client a global player in the telecommunications industry is looking to recruit a Head of Mobile Money.

Key responsibilities

• Lead, support  and monitor the overall  Africa operations     
• Work closely work with the Money Management team to define market go to/growth strategy high standards of control and monitoring of the deliveries.
• Maintain high standards of control and monitoring of the deliveries
• Develop and maintain high standards of financial forecasting
• Keep full overview of cost spent and created in the region
• Risks, mitigations and governance model
• Customer and revenue centricity, Review customer feedback with team
• Accountable for the resolution of operational problems and issues that impact service delivery in all service deliverables
• Preparation & review of technical services contracts vis-a-vis industry practices
• Supervision, monitoring and business analysis
• Participate in technical discussions on issues with the customer
• Maintains integrity, security & confidentiality of all sensitive information and the physical security of the delivery network & infrastructure
• Managing employee performance and engagement for the company and partners team globally.

Key Competencies

• Business Understanding of banking and financial domain
• Understand Mobile banking domain
• Fair Technical understanding of processes
• Project management skills
• Excellent skills in  Gathering requirements, information Monitoring, Analytical, Presentation and Business Writing skills

Education and Experience

• Must possess a business related degree or a B Tech Degree. An MBA in Marketing is preferable and an added advantage
• Total of 12 - 15 years of experience. Must have a minimum of 6 - 7 years in a mobile money environment.

Other requirements

• French speaking is preferable.
• Pleasant persona with good networking ability
• Strong strategic acumen coupled with execution capability
• Excellent communication skills, matured in conduct and command
• Ability to understand business and number driven
• Excellent communication and presentation skills
• Excellent Ability to work and drive Team members

All qualified candidates should send their applications including CVs, Current and expected remunerations and Notice period they would need to serve on or before 31st August, 2012 to recruit@idp-ea.com

Candidates who had applied previously need not apply

The candidates should indicate the position applied for in the subject line.

Only Shortlisted Candidates Will Be Contacted.

Head of Implementation - Mobile Money

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Job Purpose

The purpose of this position is to:
Overall responsible to deliver Mobile Money integrations and platform upgrades in line with Mobile Money’s strategic business directions.

Key Responsibilities

• Understand, deploy and enforce processes for building high quality and reliable software.
• Manage SLAs for debugging /troubleshooting for applications /DBs/Interfaces and configurations.
• Maintain and perform change management of software in the development stages.
• Rollout new services into production environment in coordination with product vendors and IT network teams.
• Work with Partner m Commerce teams and third party suppliers or solution integrators to plan introduction of application maintenance patches, enhancement releases or upgrades and installation configuration of new applications identified from time to time.
• Manage a team of integration and Oracle Database engineers.  

Key Competencies Required
Functional

• Experience in application development preferably ZAP/ Homisco in Telecom domain and supporting Telecom VAS software products / applications
• Java, ASP,.Net Framework, Oracle Database, end to end SDLC experience
• Extensive experience in managing Integration engineers and should have hands on integration exposure.
• Ability to understand client requirements and manage defined SLAs

Education and Experience

• Must hold a Business related degree or B Tech. An MBA is preferable
• Total 10 years of experience and Minimum 7 years of relevant work experience

Personal

• Pleasant persona with good networking ability
• Strong strategic acumen coupled with execution capability
• Excellent communication skills, matured in conduct and command
• Ability to understand business and number driven
• Excellent communication and presentation skills in English
• Excellent Ability to work and drive Team members.

All qualified candidates should send their applications including CVs, Current and expected remunerations and Notice period they would need to serve on or before 31st  August, 2012 to recruit@idp-ea.com

Candidates who had applied previously need not apply

The candidates should indicate the position applied for in the subject line.

Only Shortlisted Candidates Will Be Contacted.

Business Head - Africa

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Base Location  - Nigeria

Key Responsibilities

Revenue Generation & Enhancement

• Complete Ownership of Annual Business Plans for the Africa Music Segment, responsible for increasing revenues, getting new business & drive the targets for the region.
• Deftness in giving direction to the overall business operations and attaining the pre-designated business targets in the given parameters
• Responsible for account management and revenue enhancement initiatives
• Study, Analyse customer usage behaviour and implement appropriate programs customized to usage patterns to enhance usage and revenues
• A keen planner with deftness in implementing strategies aimed at ensuring successful expansion, running and management of operations

Client Management

• Manage business relationships with Clients through regular interaction via client meetings & conference.
• Interact with External and Internal teams - establish and manage relationships, negotiate contracts to develop applications and content.
• Implement control systems leading to efficiency and performance

People Management

• Team management skills : Experience in conducting Performance reviews, appraisals, manage, guide, mentor teams to high performance
• Deploying systems and MIS to ensure that productivity and quality norms are met consistently, in line with business requirements while enhancing the customer experience and gaining better returns.
• Having good domain knowledge of GSM technologies, VAS products and industry.

Previous Experience

• Experience in managing entire VAS product life cycle.
• Experience in managing Voice and Non-voice product lines such as CRBT, MCA, Content etc in Revenue share business scenario with a leading Telecom operator
• Experience in product management, revenue enhancing initiatives etc.

Key Competencies Required
Functional

• Good domain knowledge of VAS
• Should have good flair for client coordination

Education and Experience

• Graduation is essential and an MBA in Marketing is desirable and preferred
• 12 - 15 years of relevant work experience

Personal

• Pleasant persona with good networking ability
• Strong strategic acumen coupled with execution capability
• Excellent communication skills, matured in conduct and command
• Ability to understand business and number driven
• Excellent communication and presentation skills

Organization Building

One of the key expectations from the role holder would be to be help establish, nurture and sustain the services framework from IT, HR, SCM, Finance & Legal perspective or for any other organization initiative that may be implemented from time to time. 

This would include identification, negotiation and support to help establish and run particular business process at a remote location (non – dev center location) by acting as an interface/front face for the external environment.

All qualified candidates should send their applications including CVs, Current and expected remunerations and Notice period they would need to serve on or before 31st August, 2012 to recruit@idp-ea.com

Candidates who had previously applied need not apply.

The candidates should indicate the position applied for in the subject line.

Only Shortlisted Candidates Will Be Contacted.