Care International In
Kenya
Knowledge Management Coordinator
Department/Project: Programmes
Supervisor: Acd Programme
Location/Duty Station: Nairobi
The Knowledge Management Advisor role coordinates the strategic KM efforts across CARE Kenya. Answering to the ACD P the incumbent will support the organization in both knowledge management and learning and development efforts.
The position is
multi-faceted, requiring an adept ability to work with others, negotiate change
and demonstrate the value of knowledge management across the organization.
Responsibilities and Tasks:
Responsibilities and Tasks:
R1. Organizational Change Efforts
- Responsible
for implementing the CARE Kenya Knowledge Management Strategy
- Establish
excellent working relationships across the organization
- Attend
SMT meetings in order to address KM issues at the senior level
- Creation
and distribution of short and graphic material explaining KM and KM
efforts at CARE Kenya.
- Communicate
the importance of personal responsibility and KM behavior
- Launch
of monthly KM newsletter.
- Participate
with the CIKMWG when required.
- Introduce
KM into new hire orientation programme and materials
- Ensure
new employees understand the importance of KM in their new role
- Establish
and maintain reporting database linked to CARE Canada PCMIS
- Ensure
KM is systemized into all CARE Kenya processes, i.e. annual performance
appraisals, job descriptions, etc.
- Establish
KM incentives and/or recognition awards.
R2. Learning and Development Efforts
- Ensure
the objective of becoming a Learning Organization is achieved through
inclusion in CARE Kenya strategic planning
- Implement
an annual learning needs survey assessment
- Coordinate
one organizational learning event per fiscal quarter.
- Coordinate
the CARE Mentoring Program at CARE Kenya
- Coordinate
Lunch and Learn or similar events on relevant topics
- Work
with the HR department to ensure the inclusion of a Learning Plan into the
annual performance appraisal process.
- Develop
learning opportunities across the organization (job shadowing, informal
learning opportunities)
R3. Technical Solution Efforts
- Assess
Enterprise Content Management System (ECMS) needs and develop solutions in
collaboration with MIS department
- Implement
an ECMS
- Create
a KM Technologies Strategy- timing, responsibilities, costs and
implementation contingencies clearly outlined.
- Facilitate
organizational wide training on ECMS.
- Choose
& implement complementary software, i.e. X1, webex, etc.
- Develop
a simple, internal CARE Kenya Intranet, in collaboration with
communications and MIS departments.
Authority:
1. Spending Authority: 400,000/- limit per transaction as per ASL
3. Decision Making: Decision making is limited to KM issues within CARE Kenya.
1. Spending Authority: 400,000/- limit per transaction as per ASL
3. Decision Making: Decision making is limited to KM issues within CARE Kenya.
Contacts/Key Relationships (internal & external):
- MIS
department
- Communications
department
- All
CARE Kenya Programme teams
- All
CARE Kenya Programme Support teams
- Director
of KM of CARE Canada
- CIKMWG
Working Conditions:
Nairobi based with some field travel to sub offices around Kenya. Some limited international travel required. Travel unlikely to exceed 25% in any year.
Qualifications:
1. Education:
Post secondary education in Human Resources, Business Management, Communication, Knowledge Management, Adult Learning or Education.
2. Experience:
5-7 years of experience in a business management function, knowledge management function, adult learning or human resource development function.
3. Competencies:
Communications: Ability to influence others to achieve objectives and get consensus and collaboration across many business units; ability to explain complex concepts in layman's language; ability to generate enthusiasm; ability to communicate with all levels of management and staff establishing straightforward, productive relationships; treating all individuals with fairness and respect, demonstrating sensitivity for cultural and gender differences; showing great drive and commitment to the organization’s mission; inspires others: Maintaining high standards of personal integrity.
Drive for Results: Makes things happen;
Is proactive; balances "analysis" with "doing"; sets high
standards for self; Commits to organizational goals
Teamwork: Collaborates with
others in own unit and across boundaries; acknowledges others' contributions;
works effectively with individuals of different culture and gender; willing to
seek help as needed. Influencing and resolving differences across organizational
boundaries: Gaining support and commitment from others even without formal
authority; resolving differences by determining needs and forging solutions
that benefit all parties; promoting collaboration and facilitating teamwork
across organizational boundaries.
Learning and knowledge sharing: open to new ideas; shares own knowledge; applies knowledge in daily work; builds partnerships for learning and knowledge sharing
Learning and knowledge sharing: open to new ideas; shares own knowledge; applies knowledge in daily work; builds partnerships for learning and knowledge sharing
Analytical Thinking
and Decisive Judgment - analyzing issues and
problems systematically, gathering broad and balanced input, drawing sound
conclusions and translating conclusions into timely decisions and actions.
Applications
If you feel you meet the requirements for this position, send your application letter indicating the reference number, title of the position along with an updated CV and telephone contacts of three professional referees to: The Human Resources & Development Manager, CARE International in Kenya, Email: hrmanager@care.or.ke so as to be received not later than 10 th August, 2012. Only short listed candidates will be contacted.
CARE is an equal opportunity employer and promotes gender equity. Canvassing will lead to automatic disqualification.
CARE International in Kenya does not charge a fee at any stage of the recruitment process. (Application, interview, meeting, processing, training or any other fees).
If you feel you meet the requirements for this position, send your application letter indicating the reference number, title of the position along with an updated CV and telephone contacts of three professional referees to: The Human Resources & Development Manager, CARE International in Kenya, Email: hrmanager@care.or.ke so as to be received not later than 10 th August, 2012. Only short listed candidates will be contacted.
CARE is an equal opportunity employer and promotes gender equity. Canvassing will lead to automatic disqualification.
CARE International in Kenya does not charge a fee at any stage of the recruitment process. (Application, interview, meeting, processing, training or any other fees).