Our client is Africa’s pioneering provider of Triple Play
services.
They are seeking to recruit an ambitious, dynamic &
innovative individual for the role of Maintenance Engineer who will report to
the Chief Technical Officer.
Summary
- Overall
in charge of the company’s Infrastructure maintenance, in terms of
management of available talent and physical resources.
- Overall
in charge of ensuring 100% uptime of all Infrastructure.
- Development
of the Key Performance Indicators (KPIs) for daily, weekly and monthly
reporting of the Infrastructure performance metrics
- Talent
acquisition, management and leadership
Duties and Responsibilities
- Development
of the operational processes and procedures for the maintenance of the
Infrastructure to meet the company’s performance and reliability targets,
to achieve global best practices and industry standards
- Planning
and execution of the weekly and monthly proactive maintenance schedules
for each unique Infrastructure unit
- Redundancy
testing of each unique Infrastructural unit
- Scenario
planning on recoveries for every disaster possible per unique
Infrastructure unit
- Service
Level Management, downtime scenario planning and spares inventory
management with Infrastructure vendors
- Relationship
building and coordination with external parties and utility
companies(Local Authorities, KPLC, Road Contractors, etc.) whose works or
maintenance of their plant can impact on our services
- Budgeting
for the maintenance department and adherence to the same
- Executive
of customer service escalations, as per set guidelines
- Reactive
infrastructure maintenance as per set guidelines
- Maintenance
and recognition of top 3 maintenance drivers
- Project
plans to reduce the effects of the top 3 maintenance drivers
- Power
backup project completion to tier 1 status (99.9% daily uptime per node)
- Noise
reduction program and project plan
- Technical
resources acquisition, management, leadership, performance management
- Monitor
and manage SLA levels with vendors
- Monthly
infrastructure review with clear recommendations of improvement areas and
supporting data
Minimum Qualifications
- A
degree in electronics engineering or telecommunications engineering
- 5
– 7 years work experience in telecommunications infrastructure maintenance
How to apply:
If you are interested in the position and have the skills and
talents our client is looking for, we would like to hear from you.
Please forward a copy of your updated resume, and your current
salary and benefits package to info@dorbe-leit.co.ke before close of business
19th July 2012.
Only successful
candidates will be contacted.
