Customer Support
Representatives
Have
you worked in a retail outlet handling wireless devices such as smart phones,
cell phones and laptops; audio visual equipment; home appliances; office
automation; digital imaging equipment?
Horizon Contact Centers is sourcing for enthusiastic, driven and technical savvy individuals.
Horizon Contact Centers is sourcing for enthusiastic, driven and technical savvy individuals.
Minimum knowledge, skills and experience:
1.
A Diploma or Degree from a recognized tertiary institution
2.
Excellent spoken and written skills in:
a)
English and Amharic (2 vacancies)
b)
English and Arabic (2 vacancies)
3.
Ability to communicate clearly and effectively
4.
Typing speed of 30 words per minute with an ability to type proficiently
whilst multi-tasking.
5.
Excellent knowledge Windows and Office applications. Microsoft
certification will provide and added advantage.
6.
Good general hardware and software knowledge.
7.
Ability to understand and solve technical problems.
8.
Two (2) years Call Centre experience is desired.
9.
Must have a strong customer service orientation.
10.
Certificate of Good Conduct is a prerequisite
If
you believe this is an exciting and challenging opportunity for you; then
please go to www.horizoncontactcenters.com for more details and to apply.
An
attractive remuneration is offered for all the above positions.
Only
shortlisted candidates will be contacted.
Closing
date is Friday 20th July 2012.
