Retail Banking -
Relationship Manager
Location: Nairobi
Deadline:30/06/2012
Email:recruit@odumont.com
Job Purpose: Develop and maintain positive customer relationships,
oversee the marketing of the Bank’s products and services and ensure maximum
profitability. Duties and Responsibilities
- Preparing
& implementing sales plan/activities to acquire, expand and retention
of profitable relationships
- Identifying
and evaluating potential customers’ financial and service needs and
recommend product/service offerings in liaison with Product Development Manager.
- Identifying
and developing new profitable business relationship.
- Tracking
and analyzing sales performance for Nairobi branch managers and
implementing correcting or reinforcing action.
- Monitoring
and maximizing retention and revenue through appropriate use of MIS
systems and tools
- Planning
and implementing campaigns for sales promotions
- Drawing
and implementing customer calling diaries for Nairobi branch managers.
- Managing
the Nairobi Branches sales teams to achieve set sales targets
- Leading,
directing, motivating, training, coaching and developing the Nairobi
Branches sales teams
- Managing
compliance to sales and service, credit and lending policies for the
Nairobi Branches.
- Ensure
KYC and AML compliance.
- Distributing
and monitoring of market information to maximize our market share
- Performance
management for the Nairobi Branches sales and service team; leave
schedules and other administrative activities.
- Work
with support departments especially credit, treasury, operations and IT to
ensure effective product and service delivery to customers.
Minimum Qualifications and Experience
- A
University Degree in Finance or Business Management
- Must
have worked in the bank for at least 5 years particularly in relationship
management.
- Professional
qualifications in Accounting, Marketing and/or Banking such as CKA(K),
CIM, ACIB, or AKIB will be an added advantage.
- A
Proven record in the delivery of business targets
Personal Profile
- Excellent
communication and interpersonal skills.
- Sales
and negotiating skills.
- Excellent
analytical skills.
- Should
have a business development mindset.
- Should
be result oriented, with ability to work under pressure and deliver on
time.
- Willing
to travel widely within Kenya.
- Well
versed with KYC/AML compliance requirements
- Well
versed in the Banks products (state the products or services)
Application Process
Interested candidates
are invited to strictly email their cover letter and CV, clearly detailing
their current remuneration and expectations to recruit@odumont.com before
end of day 30 June 2012.
Only short listed
candidates will be contacted