Greenbell Communications Ltd.
Title: Account Manager
Department: Sales and Client Relations
Reports to: Head CRM and Sales
- Develops
a business plan and sales strategy for the market that ensures attainment
of company sales goals and profitability.
- Present
and sell company products and services to existing and potential clients.
- Prepares
action plans for effective search of sales leads and prospects.
- Initiates
and coordinates development of action plans to penetrate new markets.
- Assists
in the development and implementation of marketing plans as needed.
- Provides
timely feedback to senior management regarding performance i.e. prepare a
variety of status reports, including activity, closings, follow-up, and
adherence to goals.
- Provides
timely, accurate, competitive pricing on all completed prospect
applications submitted for pricing and approval, while striving to
maintain maximum profit margin.
- Maintains
accurate records of all pricings, sales, and activity reports
- Controls
expenses to meet budget guidelines.
- Adheres
to all company policies, procedures and business ethics codes and ensures
that they are communicated and implemented within the team.
- Follow
up on new leads and referrals resulting from field activity.
- Identify
sales prospects and contact these and other accounts as assigned.
- Develop
and maintain sales materials and current product knowledge.
- Establish
and maintain current clients and potential client’s relationships.
- Manage
account services through quality checks and other follow-up.
- Identify
and resolve client concerns.
- Communicate
new product and service opportunities, special developments, information,
or feedback gathered through field activity to appropriate company staff.
- Develop
and implement special sales activities to increase sales.
- Participate
in marketing events such as seminars, trade shows, and telemarketing
events.
- Follow-up
for collection of payment.
- Provide
on-the-job training to new account managers.
- Maintains
contact with all clients in the market area to ensure high levels of
client satisfaction.
- Demonstrates
ability to interact and cooperate with all company employees.
- Other
duties as assigned.
Job Specifications:
- A
mature and ethical individual with high level of demonstrated
commitment – “GBC hires character and trains skills”
- Minimum
age of 28 years
- Must
have a degree in Sales and Marketing or in any other business related
field.
- More
than 2 years of experience in sales management.
- Strong
understanding of customer and market dynamics and requirements.
- Willingness
to work in a team of professionals.
- Proven
leadership and ability to drive sales.
- Maintaining
and developing relationships with existing customers via meetings,
telephone calls and emails.
- Making
accurate, rapid cost calculations, and providing customers with
quotations.
- Negotiating
the terms of an agreement and closing sales.
- Gathering
market and customer information and providing feedback on future buying
trends.
- Representing
GBC at trade exhibitions, events and demonstrations.
- Negotiating
variations in price, delivery and specifications with your manager.
- Advising
on forthcoming product developments and discussing special promotions.
- May
also be involved with identifying new markets and business opportunities.
- Reviewing
your own sales performance, aiming to meet or exceed targets.
Skills and Interests
To be successful in this position you'll need to have:
- The
ability and desire to work within stipulated timelines and scope of work.
- A
professional appearance and a positive company image
- Excellent
communication skills and telephone etiquette
- Strong
commercial awareness.
- A
confident and determined approach.
- Resilience
and the ability to cope with rejection.
- A
high degree of self-motivation and drive.
- The
ability to work both independently and as part of a team.
- The
capacity to flourish in a competitive environment.
Application Letter and CV to be sent to careers@gbc.co.ke with
the subject line as; Application for Account Manager by Close of Business
25/06/2012.
GBC is an equal opportunity employer and we encourage female
applicants to apply
