John Deere is an international leader in the manufacturing of
agricultural, construction, consumer and commercial equipment. The company is
driven by values of innovation, commitment, quality and integrity.
Our products have stood the test of time. John Deere Sub-Saharan Africa
ambition is expanding rapidly and as a response thereto the following positions
have been created to support our Sub-Saharan Africa business.Dealer Development Manager
Kenya / Ghana
The Dealer Development Manager assists the field sales force with dealer development activities to protect company assets within the dealer network.
He / she also implements the strategic direction set by management and may assist management in defining and developing new dealer development strategies in East and West Africa.
The profile of an ideal candidate requires the following:-
- Understanding
financial statements, cash flow and key financial ratios.
- Understands
legal issues effecting area of responsibility.
- Ability
to spot ethical issues in practice.
- Knowledge
of heavy machinery dealer business practices, ideally including the
practices followed at John Deere dealerships.
- Skill
in interpersonal communications, negotiation and conflict resolution.
- Understanding
of fundamental business principles and practices.
- Degree
in a Business/Management, Accounting/Finance or Marketing discipline or
equivalent experience.
- Business
English and French will be a prerequisite for West Africa.
- Business
English and Portuguese will be a prerequisite for East Africa. All applications
will be assessed on the following language ability indicated as follows:
Speak, Read, Write / Poor, Conversational, Speak and Write, Business.
- Willingness
to travel extensively.
Project Manager
Strategic Marketing
This position will lead the process of transitioning identified market opportunities into proposed projects and upon approval through to introduction of solutions in all applicable markets.
He/she will continuously coordinate with Platform, Sales, Tactical Marketing & Enterprise Market research to ensure the successful completion of the project/process converting identified market opportunities in to marketable products or solutions.
The position will take up the responsibility for the Region Corn Value Chain to study, develop and guide activities towards total solution roll-out in Sub-Saharan Africa, China, India and South-East Asia. This position will be based in Kenya, Nairobi.
The ideal candidate should be in possession of:-
Strategic Marketing
This position will lead the process of transitioning identified market opportunities into proposed projects and upon approval through to introduction of solutions in all applicable markets.
He/she will continuously coordinate with Platform, Sales, Tactical Marketing & Enterprise Market research to ensure the successful completion of the project/process converting identified market opportunities in to marketable products or solutions.
The position will take up the responsibility for the Region Corn Value Chain to study, develop and guide activities towards total solution roll-out in Sub-Saharan Africa, China, India and South-East Asia. This position will be based in Kenya, Nairobi.
The ideal candidate should be in possession of:-
- Project
Management skills.
- Planning
Execution skills.
- Candidates
must have a minimum of 6-8 years exposure and experience in Agricultural
Industry.
- Market
research & analysis experience is desirable.
- Qualification
in Agronomy and /or Agricultural Science.
- Post-Graduation
in Business Management / Marketing will be an added advantage
- Business
English will be a prerequisite and French or Portuguese will be a added
advantage.
Territory Customer Support Manager
This position requires that product support and customer / dealer satisfaction and goals are achieved for a specific geographic area of responsibility by developing channel partner technical and customer support capability.
The Territory Customer Support Manager will be responsible for training channel partner / customer as well as administering product warranty and other reimbursive policies for all customer queries in East and West Africa (Kenya, Nairobi / Ghana, Accra).
The ideal candidate should be in possession of :-
This position requires that product support and customer / dealer satisfaction and goals are achieved for a specific geographic area of responsibility by developing channel partner technical and customer support capability.
The Territory Customer Support Manager will be responsible for training channel partner / customer as well as administering product warranty and other reimbursive policies for all customer queries in East and West Africa (Kenya, Nairobi / Ghana, Accra).
The ideal candidate should be in possession of :-
- Degree
in Technical / Engineering discipline.
- Definite
knowledge of dealer development and customer and product support
processes..
- Knowledge
and experience of Customer Satisfaction Processes.
- Skill
in interpersonal communications and negotiation.
- Business
English and French (Portuguese will be an added advantage) will be a
prerequisite for West Africa.
- Business
English and Portuguese (French will be and added advantage) will be a
prerequisite for East Africa. All applications will be assessed on the
following language ability indicated as follows: Speak, Read, Write /
Poor, Conversational, Speak and Write, Business.
- Advanced
computer literate experience.
- Willingness
to travel extensively.
Territory Customer Support
Diesel / Tractor Technician
The Product Support Specialist will assist channel partners and field staff in East Africa (Kenya, Nairobi) and West Africa (Ghana, Accra) with solving complex technical problems and conduct advanced technical support activities.
He will ensure that product knowledge is shared with dealer technicians.
The ideal candidate should be in possession of :-
Diesel / Tractor Technician
The Product Support Specialist will assist channel partners and field staff in East Africa (Kenya, Nairobi) and West Africa (Ghana, Accra) with solving complex technical problems and conduct advanced technical support activities.
He will ensure that product knowledge is shared with dealer technicians.
The ideal candidate should be in possession of :-
- Trade
tested Diesel Mechanic or Tractor Technician.
- Good
knowledge and understanding of John Deere product range will be an added
advantage.
- Knowledge
of dealer product support capacity and competencies.
- Knowledge
of Dealer Technical Assistance Centre System.
- Understanding
of the Customer Support Processes and Systems.
- Good
analytical skills.
- Candidate
must be an independent worker with time management skills and willingness
to complete tasks at hand.
- Experience
in training and development area.
- Willingness
to travel extensively.
- Business
English (French and Portuguese will be an added advantage).
- Please
provide copy of your passport/work permit together with your application.
Candidates with the necessary qualifications and experience are
invited to email CV’s to Rika Nel employ_re@global.co.za
Please quote the position you are applying for in the SUBJECT line.
Please regard your application as unsuccessful if you are not contacted before 30 April 2012.
Please quote the position you are applying for in the SUBJECT line.
Please regard your application as unsuccessful if you are not contacted before 30 April 2012.