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Business Development Manager Job in Kenya - ICT

Position Title: ICT Business Development Manager

Reports To: 
ICT Director

Job Purpose: To market and sell IT software, hardware and data.

Key Responsibilities

  1. Plan and come up with strategy on how to promote company products.
  2. Implement and monitor IT standards and procedures to ensure IT users comply with them.
  3. Assess requirements, provide specifications and initiate procurement of IT systems and needs of the customers.
  4. Keep up to date with changes in the IT industry and update the company.
Planning and Strategy
  • Develop residual and retention income strategy (re-sale to existing customers)
  • Meet Target
  • Implement Sales Plan
  • Market Development
- Develop new regional areas for business expansion, Regional, New Sectors, etc.

- Implementation of growth strategy
  • Strategic Partner Liaison
  • Build a Sales funnel
  • 20 Day Plan
  • Role out Lines of Business
  • iWay Shared & Dedicated Service
  • Wireless LANs (Certifications & Partnerships)
  • Cabled LAN Networks (Certifications & Partnerships)
  • Citrix
  • Packeteer
  • ISA
  • Cisco Routers & Firewalls
  • VPN & WAN
  • Prospective Building
  • Customer Databases
  • Market Segmentation
- Cold Calls

- Referrals
- Enquiries
  • Needs Analysis
  • Log in the CRM of all communications and actions
  • Competitor Analysis
  • Presentations / Meetings
- Standardization

- Presentation Checklist
  • Client Management
- Should Own the Global Deliverables and be responsible for their delivery.

- Attend All critical meetings

Relationship Management
  • Provide Reports
  • Site Visits
  • Pre-Sales Needs Analysis
  • Detailed Analysis Stage (By Production and Customer)
  • Documentation
Enforce Project Scope
  • Chief liaison with customer
  • Scope change process should be defined and communicated
  • Closure & Sign Offs
Quotes & Proposals
  • Follow-up Procedure/strategy
  • Sign off by Production and R&D
  • Standardization of all communications with customers in liaison with Sales Administrator
Contract Negotiations
  • Project Plan
  • Payment Plan and Terms
  • Deliverables
  • Software License
  • Sign Off Procedures
  • Maintenance Contract (Software License & Hardware)
Proposal Sign off by Customer
  • SWIP Report
  • Closure (LPOs)
  • Lost Sales
Respond to
  • RFQs
  • Tenders
  • Sales Inquiries
Participate in Marketing Activities
  • Seminars
  • Events
  • Promotions
  • Open days (Internal)
Product Packaging/Presentation with R&D and Marketing team
  • Product Bundling
  • Research & Communicate new solutions & Innovations
Key Skills
  • Communication skills
  • Troubleshooting skills
  • Planning skills
  • Sales and Marketing
  • Corporate Sales Experience and background
  • Marketing Appreciation
  • Technical Appreciation
  • Project Planning and Management skills
  • Interpersonal Skills
  • Presentation skills
Personal Attributes
  • Integrity
  • Aggressive
  • Confidentiality
  • Patience
  • Proactive
  • Bachelor degree in related field form a recognized institution
  • 3-5 years in a busy IT/Marketing environment
  • Knowledge of IT standards and procedures

Deadline: 10/04/2012

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