Job
Title: Retail Manager
Reports to: CEO
Purpose:The retail manager, will be responsible for running a chain of retail outlets. This could mean anything from a large supermarket to a small independent store.
The principal responsibility of the retail manager will be handling and
overseeing all the day-to-day processes that are carried out in the stores.Reports to: CEO
Purpose:The retail manager, will be responsible for running a chain of retail outlets. This could mean anything from a large supermarket to a small independent store.
Specific Roles and Responsibilities:
Brand Visibility
- Build strong
client base through effective promotional marketing by setting up
promotional displays and materials Present new marketing strategies to
widen audience reach
- Approve visual
store displays, prints and TV ads
- Create store
presentations, ideas, and concept to successfully promote store
merchandises
- Promoting the
organization locally by liaising with newspapers and the clients in
general
Business
Development
- Analyzing sales
figures and forecasting future sales volumes to maximize profits.
- Implement
marketing plans and effective store strategies to improve sales
- Updating
colleagues on business performance, new initiatives and other pertinent
issues;
- Maintaining
awareness of market trends in the retail industry, understanding
forthcoming customer initiatives and monitoring what local competitors are
doing;
- Initiating
changes to improve the business.
Customer
Relations
- Ensuring
standards for quality, customer service and health and safety are met.
- Responding to
customer complaints and comments.
- Engaging with
the clients on the floor regularly
In-store
Merchandising
- Review visual
merchandising of the store on regular basis and make changes according to
change in environment and customer feedback.
- Make special
arrangements to strategically display certain goods within the store to
attract customer.
- Prepare visual
merchandising strategy & Plan.
- Spearhead
in-store promotion to boost sales.
Inventory
Management:
- Managing stock
levels and making key decisions about stock control.
- Setting up
control systems for data analysis and forward planning.
- Oversee
inventory management
Team
management
- Managing and
motivating the team to increase sales and ensure efficiency.
- Dealing with
staffing issues such as interviewing potential staff, conducting
appraisals and performance reviews, as well as providing or organizing
training and development;
- In conjunction
with the HR manager, resolving health and safety, legal and security
issues
Response
to ir@zentus.co.ke