ICT Officer
The ICT officer’s role will be to ensure continuous and effective provision of up to date ICT services in the Organization, and carry out troubleshooting in the related areas.
Job Requirements:
The ICT officer’s role will be to ensure continuous and effective provision of up to date ICT services in the Organization, and carry out troubleshooting in the related areas.
Job Requirements:
- A
holder of BSc. degree in Computer Science/Information Technology from a
recognized University.
- Certification
in MCSE, CCNA.
- Knowledge
of Linux, Windows 2003/2008 Server and IBM Informix Operating Systems.
- Hands-on
experience in one of the mainstream ERP’s will be a distinct advantage.
- Support
integration of mobile, email, web and other electronic resources into a
Document Management ICT system for information gathering, processing, archiving
and dissemination
- Experience
with backup and recovery of Data / System Files
- Experience
in Configuration, Management, and Troubleshooting of LAN /WAN Network
devices (Routers, Switches, and Firewalls etc.)
- Configure
and monitor the performance of specific applications to ensure they
operate to agreed performance levels.
- Performing
on-site and remote technical support
- Should
be willing to work for extended hours.
Key Responsibilities
- Maintain
and update the Management Information System (MIS) for the collection,
analysis and dissemination of data.
- Ensure
continuous upgrade and setup of supporting network infrastructure.
- Ensure
secure, continuous uninterrupted availability and functionality of the
company’s computer systems.
- Ensure
enhancement of new technology as per the trends which are cost effective
and value adding to the organization.
- Review
systems infrastructure, implementation and integration.
- Provide
continuous training to staff on ICT system equipment use and user of
applications on need basis.
- Maintain
and continuously account to the supervisor on the delivery of set
departmental targets and provide regular ICT monthly, quarterly and annual
reports.
Systems Administrator
Job Purpose
Job Purpose
- Provide
administrative tasks with regards to communication systems
- Suggest
improvement in communications infrastructure for better service delivery
- Suggest
improvement in WAN and LAN networks for better service delivery
- Ensure
usability and navigability of user end applications
- Accountable
for the following systems: WAN, Windows Servers, PBX, and Online systems
that support the Turnquest application system; Responsibilities on these
systems include operations and support, maintenance and research and
development to ensure continual innovation.
Key Responsibilities
- Effective
provisioning, installation/configuration, operation, and maintenance of
systems hardware and software and related infrastructure.
- Ensuring
that users can be able to communicate via the VOIP lines. This involves
troubleshooting to find out why a certain branch cannot communicate with
head office and offering solutions
- Maintains
secure IT environment within the organization by identifying system
requirements; installing upgrades; monitoring system performance.
- Document
any change in configuration to be performed by support team and confirm
that the procedures are followed in implementing application and
communication system changes
- Participates
in technical research and development to enable continuing innovation
within the ICT infrastructure.
- Ensure
that system hardware, operating systems, software systems, and related
procedures adhere to organizational values and policies.
- Periodically
checking the inter branch links from the head office for downtimes and
liaising with the service providers to rectify any problems whenever the
links are down.
- Application
of ICT Security policies on all communication devices.
- Configure
Windows servers under supervision and provides support for email, internet
and print services.
- Assist
in the review and implementation of ICT policies.
- Ensure
that ICT device configurations are documented and kept safe.
- Ensure
that emerging risks on the WAN and LAN are eliminated with immediate
counter measures.
- Ensure
that all ICT related devices are secure from viruses, and any other
security related threats.
- Administration
of the domain controller, exchange server, mail-marshal gateway and the
anti-virus software.
Requirements
- Bachelor
of science (Computer Science) or any other related degree
- Professional
qualifications CCNA, Oracle or other professional certifications.
Graduate Trainee Engineer – Telecom Services
Education : Any Graduate/B.Tech/B.E. & Diploma
Experience : Fresher
Job Description :
Industry: Telcom/ISP
Functional Area: Site Engg., Project Management
Role: Electrical Engnr-Telecom
Activity:
Education : Any Graduate/B.Tech/B.E. & Diploma
Experience : Fresher
Job Description :
Industry: Telcom/ISP
Functional Area: Site Engg., Project Management
Role: Electrical Engnr-Telecom
Activity:
- They
have to work on telecom sites for the installation, commissioning and
integration of all kind of telecom equipments. Candidates must be prepared
for travelling anywhere across East Africa as per the requirements of projects.
- Candidates
have to undergo for a pre-recruitment training through which they
will get the complete knowledge of telecommunication industry know-how
including on-site practical exposure.
- After
successful completion of training program, candidates will be working with
us.
Technical Support\ Customer Care Officer
Role Objective/Summary
Consistently provide excellent customer service to accounts, as well as represent partner needs to the company.
In addition, build relationships with clients to encourage new and repeat business opportunities.
Duties and Responsibilities
Role Objective/Summary
Consistently provide excellent customer service to accounts, as well as represent partner needs to the company.
In addition, build relationships with clients to encourage new and repeat business opportunities.
Duties and Responsibilities
- Understand
company capabilities, products and services, and effectively communicate
all offerings to the client
- Provide
technical support to the sales team
- Maintain,
back-up and troubleshoot the company’s systems
- Configure
and test new services
- Sell
and service Intellect Group’s customer requirements in customer’s full
range of products
- Ensure
work orders are processed accordingly
- Regularly
visit accounts to ensure sustenance of a good relationship and
connectivity
- Ensure
that client issues are dealt with in an efficient manner, informing
management of any problems that may arise
Minimum Skills and Qualifications
- Diploma
or Degree in IT related field
- Good
communication skills, presentation skills, interpersonal skills
- Must
have initiative and be able to work without supervision
- Aggressive
and presentable
Management Trainee
Duties & Responsibility
The management trainees will be taken through a two year training and mentoring programme in various division in the company.
Thereafter, the successful candidates will be assigned to server in their area of competence subject to availability of vacancies
Requirements
- A
degree with a minimum of Upper second class division in Business related
field, Actuarial science, entrepreneurship, Agriculture, Micro finance,
Information Technology, Development, Nursing & Law
- Computer
knowledge,
- Good
communication skills
- Planning
& organizing skills,
- Good
analytical skills,
- Strong
team player
- Ability
to work independently and with minimal supervision
ERP Implementation Trainee
Job Details:
We are looking for ERP Implementation Trainee for a good growing company.
Job Details:
We are looking for ERP Implementation Trainee for a good growing company.
- Implementation
of ERP Software
- Real-time
working on the system
- Training
the end-user, Trouble Shooting & Support
Qualification :
Diploma, Bachelor Degree, B.C.A, B.B.A, B.Com, B.Sc, B.Tech/B.E
Key Skills :
Diploma, Bachelor Degree, B.C.A, B.B.A, B.Com, B.Sc, B.Tech/B.E
Key Skills :
- Implementation
Trainee,
- Good
Communication Skills,
- Functional
Consultant
How to apply
If your background, experience and competences match the above specifications, please send your application and a detailed CV quoting your current remuneration, copies of both academic and professional certificates and testimonials, names and addresses of three referees, and day time telephone/cell phone numbers to:254careers@gmail.com
To be received not later 31st March, 2011 Close of Business.
Only shortlisted candidates will be contacted
If your background, experience and competences match the above specifications, please send your application and a detailed CV quoting your current remuneration, copies of both academic and professional certificates and testimonials, names and addresses of three referees, and day time telephone/cell phone numbers to:254careers@gmail.com
To be received not later 31st March, 2011 Close of Business.
Only shortlisted candidates will be contacted