ICAP of Columbia University is working in partnership with the
Ministry of Public Health and Sanitation and the Ministry of Medical Services
to strengthen HIV Prevention, Care and Treatment services at provincial and
district health facilities.
This program is part of a US Government initiative against HIV in Kenya that
receives funding from PEPFAR through the Centers for Disease Control and
Prevention (CDC).Applications are invited for the position of Administrative Assistant- Front Office
Overall Job Function:
Reporting to the Assistant HR & Administration Manager, the Administrative Assistant- Front Office will be the entry point of ICAP Kenya responsible for coordinating all in-coming and out-going communication/records with key attention to both internal and external customers.
Duties and Responsibilities:
- Deal
with all telephone or personal callers to the office and refer them to the
appropriate individual within the organization or assist in dealing with
their request for information on the organisation or its publications as
required.
- Work in
collaboration with the Program Managers/staff to develop a database for
CIP Kenya project clients Market the culture of CIP Kenya to the public by
communicating well about CIP Kenya; the business objectives, vision,
Mission and Core Values.
- Provide
service to all staff by transferring telephone and personal callers to
relevant staff members
- Assist
in the provision of secretarial services to the Program Managers
- Sort
all incoming mails and distribute them within the organisation as
appropriate.
- Record
incoming and outgoing cheques
- Order
and log courier and taxi services
- Manage
the audio-visual booking system.
- Be
in-charge of board room bookings for meetings using the approved company
template
- Handle
hotel bookings for the organization
- Work
in collaboration with the HR Manager and the Personal Assistant to the
Country Director to ensure monthly reports from the Team Leaders reach the
Country Director in good time
- Undertake
such other duties as may be assigned by the HR Manager or his/her designee
from time to time.
Minimum Qualifications and Experience
Education and Experience
Education and Experience
- Diploma
in Public Relations/ Customer Care/ Marketing
- First
degree in Social Sciences an added advantage
- At
least 3 years practical experience as in Front Office/ Public Relations
- Computer
literacy in MS Office- Excel, Word, Power point ( very essential)
Competences
- Good
inter-personal skills: Interacting with others in a way that gives them
confidence in one's intentions. Ability to uphold confidentiality on
matters related to staff and the organization in general Good
communication skills both in English and Kiswahili
- Time
Management: Effectively manage one's time and resources to organize and
prioritize workload activities and deliver in good time Good listening
skills
- Team
player: ability to work well with other members of staff Knowledge of PABX
Machine essential Flexibility to undertake other additional
responsibilities
All applications including a current CV, telephone number and
referees should be sent to the HR and Administration Manager, ICAP
icap.vacancies@gmail.com on or before 6th April 2012.
Only shortlisted candidates will be contacted.
ICAP is an Equal Opportunity Employer
www.columbia-icap.org
Only shortlisted candidates will be contacted.
ICAP is an Equal Opportunity Employer
www.columbia-icap.org