I am looking for a Tours and Travel
Consultant to work with me at my
Tours and Travel Agency.
This person must be a creative thinker, able to translate a client brief into an interesting and amazing tour itinerary.
Someone who can look at a brief / quote request from a client and see opportunities in it that can bring in more value to the clients' holiday experiences.
Typically, I will be interested in someone who has been in the industry for at
least 5 years and is experienced in booking tickets through the Galileo system.This person must be a creative thinker, able to translate a client brief into an interesting and amazing tour itinerary.
Someone who can look at a brief / quote request from a client and see opportunities in it that can bring in more value to the clients' holiday experiences.
Most importantly, the person should be interested in current affairs and should be well versed on current events, trends and happenings around the world and can then translate these into exciting tour packages and escapades that will be sold to discerning clients.
Their responsibilities / activities on a daily basis would be;
- Responding
and following up on client requests;
- Issuing
tickets and booking accommodation;
- Researching,
developing and creating interesting holiday packages to be sold to various
clients including companies, groups and individuals;
- selling
holiday and travel products to customers; through anticipating the needs
of the clients ;
- meeting
sales targets as set out by the travel agency manager;
- dealing
with complicated customer itineraries and translating them in a way that
the customer understands them;
- handling
customer orders and payments;
- liaising
with tour operators and other key partners such as hotels and airlines
regarding bookings and schedules;
- undertaking
general administration;
- advising
clients about passports, vaccinations, visas, foreign currency, travel
insurance, car parking, car hire abroad and excursions in resorts;
- dealing
with complaints and responding to the clients in a way that they feel
heard/vilified;
- using
and updating IT skills, since information on holiday packages and bookings
is usually accessed via a network;
- Organising
displays of promotional material.
If you think you meet the above requirements, kindly send your
CV and application letter to travel@Cwk.co.ke.
Recruitment is on-going until a suitable candidate is identified.
Recruitment is on-going until a suitable candidate is identified.