Tarpo Industries
Limited, one of the most innovative group of companies in East Africa would
like to announce the following vacancy:
Receptionist
TT/MR/1502 – 001
Nairobi HQ
The PersonReceptionist
TT/MR/1502 – 001
Nairobi HQ
- You
will always look presentable and will exercise high levels of
professionalism.
- You
will have excellent communication skills, both verbal and written.
- You
will execute front office duties with integrity and enhance the company’s
customer care experience.
- You
will have outstanding interpersonal skills as you will be interacting with
customers and colleagues throughout the organization.
- You
will be Fluent in English and Kiswahili with a neutral accent.
- You
will have an aggressive learning attitude to grasp technical information
relating to products offered by Tarpo.
- You
will have the ability to multi-task and maintain confidentiality
The Job
- Receiving
and directing calls on the PABX
- Receiving
a directing visitors to the company
- Accurately
recording information received via telephone on the calls in register and
following up that action was taken by the respective people.
- Will
ensure filing and record keeping is accurately done.
- Secretarial
work for any of the senior management team
Minimum Qualifications / Experience & Skills
- Diploma
in Front Office operations/Office administration OR 2 years experience in
a similar industry. A certificate in Customer service will be an added
advantage.
- Excellent
ICT abilities in MS Office
- Ability
to sell Tarpo products over the phone.
- Ability
to monitor sales trends and act on them.
- Good
report writing skills.
- Creative
and Practical.
- Aggressive
doer (less talk, more action!)
A CV, covering letter stating your market worth (expected pay package) and three (3) references must be submitted to the Human Resources Coordinator in an envelope marked with the vacancy reference number as appearing above.
Applications can also be submitted by email via careers@tarpo.com
An email address that is easily accessible by the applicant must be provided as most correspondence will be by email.
Upon the candidate being short listed, they will be contacted by email and will be required to respond to the email with answers to a number of questions before a set deadline.
This forms stage 1 of the recruitment process.
If answers to the questions in the email correspondence are deemed satisfactory, the applicant will be invited to sit an aptitude test and undergo a competency interview. This forms stage 2 of the recruitment process.
If the pass mark in the aptitude test is attained and the panel feels the applicant did well in the first interview they will be invited to an assessment day. The assessment day will involve an interview with more focus on the position applied for.
A set of team tasks, business case studies and presentations involving interaction with other applicants and current members of staff will make up the rest of the assessment day. This will be the final stage of the recruitment process.
If an applicant is selected, they will be contacted with an offer.
Applicants will be selected on the basis of merit. We may keep an application in our files for a period of one year should further vacancies arise.