We
are pleased to announce the following vacancy within the Executive Business
Analyst & PMO.
In keeping with our current business needs, we are looking for a person who meets the criteria indicated below:
Head of Innovation
Ref: EBA/PMO_HOI_FEB 2012
Reporting to the Executive Business Analyst and PMO, the job holders’ role will
be to define and drive the Company’s innovation strategy through providing
direction in delivery of compelling and innovative products & services. In keeping with our current business needs, we are looking for a person who meets the criteria indicated below:
Head of Innovation
Ref: EBA/PMO_HOI_FEB 2012
The role holder will work very closely with all Business Units, and other key Stakeholders to grow revenue, while managing costs of innovation, through establishment and review of efficient processes.
Key Responsibilities
Innovation Management and Review
- Defining
& Driving portfolio Innovation strategy and roadmap;
- Creating,
evaluating and analyzing proposals for new business ideas;
- Evaluating
technological trends and developing product features to achieve product
goals and enhance customer experience;
- In
liaison with relevant teams within the business undertake Market research
and Competitive analysis to understand customers’ needs, competitor
offering and obtain relevant customer insights that will aid in
innovation.
Revenue Growth & Cost Control
- Meet
revenue targets for Contribution of all innovations;
- Drive
cost reduction initiatives through both the development of products/ business
process and review of existing products & service/business processes.
Project Management
- Project
Management of the development / enhancement of products and services
through the approved gate process;
- Documentation
and approval of the Product & Innovation Description and Business
Case.
Products Performance Monitoring
- Prepare
product performance reports within the portfolio and undertake post-launch
reviews of all products and services;
- Proactively
review customer’s feedback on products and services and follow up to
ensure closure.
Products Performance Monitoring
- Prepare
product performance reports within the portfolio;
- Undertake
post-launch reviews of all products and services to assess actual market
take-up against anticipated take-up as presented in the Business Case.
People/Performance management
- Prepare
clear objectives and targets for members of the respective/cross
functional teams with clear deliverables and timelines;
- Identify
coaching needs and execute and document recommendations;
- Manage
staff effectively through reward & recognition of both individual and
team performance.
Minimum Requirements
- Bachelors
Degree in Commerce or a Technical field – Engineering or Information
Technology from a recognized university;
- At
least 8 years work experience in the Telecoms/ICT space or FMCG. This is
expected to include: 5 years in product development/Project management in
a telecommunications environment, 3 of which should be at a management
level;
- Experience
in managing multiple projects (6 – 12 month duration) simultaneously from
start to finish, which have impact across a company, customers and on the
revenue generation capability of the organization;
- Good
understanding of regulatory framework for mobile operations particularly
in the Kenyan environment;
- Excellent
project management skills;
- A
highly motivated person with a positive attitude towards work;
- Innovative,
creative, results oriented with excellent analytical skills;
- A
proven team player with excellent communication and interpersonal skill.
The deadline for application is Friday 10th February 2012.
The Senior Manager – Talent Acquisition
Safaricom Ltd
Nairobi
Via E-mail to: hr@safaricom.co.ke