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CIC Insurance Group recruiting in 14 positions

CIC Insurance Group has been in operation since 1978, is currently one of the top 3 insurance companies in Kenya and is the leading Co-operative insurer in Africa offering diverse products to the insurance market in Kenya.

1. Human Resources Manager 

1 Position

Job Title: 
Human Resource Manager

Reports to: Group Human Resources Manager

Location: Nairobi

Key Objective:

To provide day to day support on overall human resource management and administrative policies and strategies in order to support smooth running of the Company’s operations.

The position ensures that the organization has adequate manpower, there is proper talent management and the staff needs are taken care of.

The position will also handle some administrative roles as well.

Key tasks, duties and responsibilities

  • Assisting the Group Human Resources Manager in overseeing the overall function of the human resource and administration division.
  • Ensuring proper implementation of human resource policies
  • Assist in the administration of the compensation and reward system.
  • Initiate and participate in the recruitment and selection of staff at all levels.
  • Initiate, recommend and oversee the implementation of reviewed terms & conditions for staff.
  • Ensure maintenance of harmonious working relations through effective communication with staff, their supervisors and/or representatives.
  • Handle disciplinary cases and advise the staff disciplinary committee accordingly.
  • Management of staff welfare, including approval of loans & advances to set limits and issuance of hospital undertaking letters for particular hospitals.
  • Supervise, develop and appraise staff within the department.
  • Assist the Group Human Resource Manager in developing the department’s work plan and budget and ensure adherence to set limits and targets.
  • Assist in overseeing the management of change process in the organization.
  • Ensure effective administration of office support services, security services and insurance services.
  • Ensure that employee performance appraisals are conducted in a fair manner as per approved policies.
  • Develop administrative policies and procedures.
Desirable qualifications, competencies & experience
  • University degree in Social or Business Studies
  • Postgraduate diploma in Human Resource Management
  • MBA will be an added advantage
  • Minimum of 4 years experience in Human Resource Management
  • Ability to network and keep updated with legislative and other changes
  • Proficient in computer packages
  • Good communication skills
  • Excellent interpersonal skills
2. Insurance Underwriter 

1 Position

Job Title: Insurance Underwriter

Reports to:
 Underwriting Manager

Location: Nairobi

Key objective of the job

To evaluate risks in accordance with the Company underwriting guidelines so as to deliver the desired loss ratio. 

Key tasks, duties and responsibilities
  • Evaluating of applications for insurance policies in relation to the company’s underwriting standards
  • Ensuring proper, fair, and adequate pricing of risks in line with the underwriting standards
  • Dealing with correspondence in accordance with the mail handling procedures
  • Drafting policy documents and processing policy endorsements.
  • Issuing renewal documents and endorsements.
  • Processing debits and credits.
  • Creating a database for all customers served and following up to maintain acceptable renewal ratio.
  • Dealing with correspondence in accordance with the mail handling procedures.
  • Attending to enquiries from direct clients, brokers and agents.
  • Identifying gaps and using them as opportunities for generic business growth
  • Issuing renewal notices and following up renewals with clients/intermediaries to maintain the desired renewal retention
  • Conducting post renewal analysis to ensure minimal lapses
Desirable qualifications & competencies
  • Bachelors’ degree in Business related preferably in Insurance or Actuarial studies
  • Progress towards attaining ACII or AIIK qualifications.
  • 3 years experience in General Insurance business underwriting
  • Computer proficiency in MS Office Suite
  • Good presentation and communication skills
  • Keen on detail, a team player with good interpersonal skills
  • Results oriented, flexible and of high integrity
  • Ability to deliver timely and quality reports
3. Marketing Executives 

12 Positions

Job Title: Marketing Executive

Reports to: 
Business Development Manager

Location: Nairobi and Branch offices

Key objective of the job
  • To aggressively sell life and general insurance products to retail and corporate customers.
Principal Duties
  • Selling and marketing insurance products to potential customers
  • Prospecting new business for both corporate and individual customers
  • Preparing timely and accurate production reports
Desirable Qualifications & Competencies
  • Graduate or Diploma holder with a minimum grade C+
  • At least one year of successful sales experience in the insurance industry
  • Aggressive and self-driven individuals ready to work under a retainer and earn commissions
  • Ability to work anywhere in the country
  • Team player with good communication skills
  • Good presentation and prospecting skills
  • Ability to market insurance products to clients at all levels
  • COP holders will have an added advantage
  • Results oriented and of high integrity
  • Willingness to develop a career in Insurance
  • Preferred age 23-30 years
Interested and qualified applicants should send their applications and recent CVs before 9th February 2012 to the Group Human Resources Manager:-



P. O Box 59485-00200

Only successful applicants will be contacted.

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