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Operations Manager and Senior Loan Officer Jobs in Arusha Tanzania

About the Organization:

REAL PEOPLE a company with substantial branch network throughout South Africa, as well as operations in Tanzania, Kenya, and Uganda is seeking to recruit persons with experience, passion, commitment and who are results oriented to support its Group Lending Program in Arusha - Tanzania.

1. Operations Manager - Arusha (Tanzania)

One Position


Tasks and Responsibilities:

  • Responsible in overall co-ordination of all branch activities viz. supervision, branch growth, custodian of the assets, reporting, management, and liaising with the local administration.
  • Provides direction and focus on overall branch production and motivating the branch team towards achieving production targets
  • Responsible for Branch portfolio performance management in conjunction with Loan Officers
  • Building capacity within the organization by carrying out staff training, evaluation of training needs, assessments, new staff orientation, motivation, and staff appraisal.
  • Responsible in Branch planning, monitoring and evaluation of targets and achievements.
  • Responsible for excellent customer service delivery in the branch
Minimum Required Qualifications:
  • Degree in Business Administration or similar business related degree course.
  • Strong entrepreneurial spirit and a passion for Microfinance
  • At least 5 years of post-college work experience in a reputable Financial /Microfinance institution, 3years of which should be in management.
  • Must have experience working in group lending set-up.
  • Fluency in both English and Swahili.
  • Outstanding relationship management skills and ability to earn respect of Community.
  • Ability to work independently as well as part of a dynamic team of Real People.
  • Competent in MS Office packages
  • Possess a Valid Travel Passport
2. Senior Loan Officer- Group Lending - Arusha (Tanzania)

2 positions


Tasks and Responsibilities:
  • Responsible in developing and implementing outreach and promotion plan in the area of operation.
  • Conduct trainings and Guide borrowers through the application process.
  • Gathers personal information about clients and businesses to ensure that an informed decision is made regarding the Character and capacity of the borrower;
  • Analyzes and verify borrower loan application to determine the client’s creditworthiness;
  • Carry out daily clients’ relationship management in order to protect the organization from exposure to delinquency.
Minimum Required Qualifications
  • Minimum of Diploma in Business/banking/Co-operative management course
  • Minimum 2+ years of group lending experience required;
  • Strong communication skills in Swahili and English.
  • Must possess the ability to meet performance goals;
  • Those with experience of local market will be an added advantage
  • Possess a Valid Travel Passport
The prospective candidates who meet the requirements are asked to submit applications indicating the current and expected salary and detailed CV with three referees by 3rd February 2012 to recruitment@realpeople.co.tz.


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