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Customer Service / Cashier and Waiter / Waitress Jobs in Nairobi West

A new fast food joint in Nairobi west is recruiting new staff.

The positions will require working long hours and will be required to work late into the night.


Job Description:

  • Will be in charge of the cash register
  • Balancing the register at the end of the shift
  • Diploma in front office operations
  • 1 year front desk/receptionist experience preferably in hospitality industry
  • Excellent interpersonal skills
  • Excellent communication skills with strong ability to create the right impression
  • Ability to accurately record information
  • Great attention to detail
  • Cross-cultural awareness and sensitivity
  • High degree of honesty and integrity
  • Willingness to work on shift basis
Waiter / Waitress

This position requires excellent customer service for our clients: ensuring total satisfaction of the customer from the time he/she enters the establishment up to the time they leave.

Job Description:
  • Receiving customers
  • Informing customers on items available on the menu
  • Taking orders from customers on food and beverage
  • Presenting menus to customers and answer questions about menu items
  • Providing excellent customer service to ensure that the customers enjoy their meals
  • Take action to correct any problem customers may have regarding the hotel
  • Explaining how various menu items are prepared , describing ingredients and cooking methods
  • Table setting
  • Receiving payment from customers when necessary
Minimum requirements for the position are:
  • Certificate in a hospitality course
  • Good communication skills
  • Good in simple addition
  • 1 year’s experience working as a waiter
  • Excellent communication and interpersonal skills
  • Knowledge about food and food service
  • Patient attitude
  • Well organized, presentable and ability to work under pressure and long hours.
Application including cover letter, CV, and references, copy of I.D and a passport size photograph should be sent by mail to: before 29th January 2012.

Note: State the position you are applying for and required salary on the subject line

Please note only candidates who meet all the requirements including following the NOTE instructions will be contacted. 

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