Tradestar Kenya Limited is a fast growing outsourcing
organization situated in Thika town.
We are looking for someone who is confident, has a great voice and enthusiastic to fill up the position of Customer Relations Assistant.
Education and experience:
We are looking for someone who is confident, has a great voice and enthusiastic to fill up the position of Customer Relations Assistant.
Education and experience:
- Should
have proficiency in German Language
- A
Bachelor’s degree in Business Administration, Marketing or equivalent.
- Knowledge
and experience in Dreamweaver and Photoshop
- Computer
literate
- A
confident and determined approach.
- Vibrant
personality
- Excellent
communication skills.
- Strong
IT industry awareness.
- A
minimum of three years progressively responsible job related experience
- Courtesy,
tact and ability to work effectively in a team environment
- Excellent
inter-personal skills; Reliable, enthusiastic, upbeat personality
- Good
typing speed.
- Able
to promote and initiate work processes and complete given assignments with
minimum supervision and to possess a high sense of confidentiality and
initiative
Duties and Responsibilities:
- Communicating
with the existing customers to increase or maintain sales levels
- Initiate
new calls to generate interest with prospective customers
- Developing
and maintaining new database contacts and details of potential customers
- Updating
Customer Relationship Management database of the organization with new
information
- Make
quotes for new and existing customers
- Ensuring
the correct maintenance of follow-up procedures to the potential clients
- Maintaining
detailed records and accounts of all telesales promotions.
- Ensures
that client issues are dealt with in an efficient manner, informing the
relevant manager in accounts, logistics of any problems that may arise.
P O Box 1251, 01000, Thika.
Tel: 067-20252
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