Attain Enterprises Solutions Ltd. is a growing software
development company seeking to recruit a Receptionist
Department:Administration
Reports to:Administration and Operations Manager
Job Objective: Attend to visitors and deal with inquiries on the phone and face to face. Supply general information regarding the organization to the general public, clients and customers.
Education and ExperienceDepartment:Administration
Reports to:Administration and Operations Manager
Job Objective: Attend to visitors and deal with inquiries on the phone and face to face. Supply general information regarding the organization to the general public, clients and customers.
- Knowledge
of administrative and clerical procedures
- Knowledge
of computers and relevant software applications
- Knowledge
of customer service principles and practices
- Keyboard
skills
Main Job Tasks and Responsibilities
- Answer
telephone, screen and direct calls
- Take
and relay messages
- Provide
information to callers
- Welcome
persons entering organization
- Direct
persons to correct destination
- Deal
with general queries from the public and customers
- Ensures
knowledge of staff movements in and out of organization
- General
administrative and clerical support
- Receive
and sort mail and deliveries
- Schedule
appointments
- Tidy
and maintain the reception area
Key Competencies
- Verbal
and written communication skills
- Professional
personal presentation
- Customer
service orientation
- Information
management
- Organizing
and planning
- Attention
to detail
- Initiative
- Reliability
- Stress
tolerance
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