Position Title: IT Officer,
Nairobi, Kenya
About Bridge International Academies
Bridge International Academies is a for-profit startup company revolutionizing education across Africa with a unique business model. The company runs a large-scale network of low-cost primary schools in Kenya that significantly outperforms other primary schools in the same areas because of our “school in a box” systems.
Our schools profitably deliver this high-quality education for less than $4 per child per month, which enable the schools to cover all their costs and create a profitable central organization at scale. We have launched 37 schools in Kenya, we will double in size in the next 6 months, and plan to rapidly scale the company to serve more than 1 million students across the continent.
Position Key Responsibilities:About Bridge International Academies
Bridge International Academies is a for-profit startup company revolutionizing education across Africa with a unique business model. The company runs a large-scale network of low-cost primary schools in Kenya that significantly outperforms other primary schools in the same areas because of our “school in a box” systems.
Our schools profitably deliver this high-quality education for less than $4 per child per month, which enable the schools to cover all their costs and create a profitable central organization at scale. We have launched 37 schools in Kenya, we will double in size in the next 6 months, and plan to rapidly scale the company to serve more than 1 million students across the continent.
- Installing
and Configuring new IT equipments – Servers, PCs, Laptops, Smart phones,
Tablets, Projectors etc
- Coordinating
with head of departments on identifying training needs and training users
on a one to one or on a group basis on usage of various IT systems or
applications
- Carrying
out preventive maintenance on various IT equipment and software
- Configuring
and troubleshooting network clients
- Capturing
all user requests as they come in via phone or email on the incidents
management system and ensuring users get updates on the status and
progress of their requests
- Maintaining
all Company critical hardware– Servers, Routers, Switches, Access points,
PCs, UPS, Printers, Projectors, Security cameras, and ensuring that IT
equipments have latest updates fixes, and service packs installed
- Liaising
with vendors to ensure that company equipment are serviced and maintained
as per SLAs and annual schedules.
- Escalating
IT calls (Tickets) to administrators and vendors as necessary
- Designing
and updating IT policies/procedures on security, configurations, tests,
patches, etc
- Perform
any other duties as assigned by supervisor
Academic Requirements
- Bachelor
of Science degree in Information Technology or related
- Two
years experience in Technical IT Support
- Diploma
holders with IT Certifications are encouraged to apply
You can apply and view detailed job requisitions on the Careers
page at www.bridgeinternationalacademies.com
You can now click on this link www.kenyanvacancies.com to visit our sister website for more vacancies.