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Head of Training and Development Job in Kenya (KShs 135K - 200K)

We are a staff recruitment agency.

Our Client, a well established and internationally affiliated Training Institute is seeking to recruit a
 Head of Training & Development with exceptional skills & experience in the areas of – Strategic Thinking & Business Direction, Planning, Execution, Organization, Presentation, Negotiation, Sales, Communication and People Management & Development.

Purpose of Role

To deliver business support and performance by self and the Training team through the development and implementation of effective training programs, powerful leadership, team development and operational efficiency.

The Ideal Candidate will have:
  • Minimum 4 years experience in a senior management position with similar responsibilities
  • A proven track record of achieving business and financial growth objectives
  • Experience in human capital development
  • Thorough understanding of professional adult learning
  • A Bachelors Degree in adult learning field or other relevant field (a Masters Degree will be an added advantage)
  • Good knowledge of basic working IT applications, especially PowerPoint
  • Formulate Business Direction
  • Inspire Business Performance
  • Achieve Business Performance
  • Build Pride & Passion for work within the Company
  • Grow Talent and Capability
  • Self Manage & develop
  • Protect & enhance Company reputation
Key Success Indicators:
  • Achievement of Financial Performance & Growth Targets through exceptional training delivery
  • Product cross selling success through BDMs by ensuring thorough product understanding
  • Achieve and grow talent through succession planning
  • Achievement of high staff satisfaction level
Key Responsibilities and weighting:

Leadership: (Weighting: 15%)
  • Build, develop and motivate a high performance team committed to achieving success through each other. Through self-conduct on a daily basis, be a role model to the training team, doing things wholeheartedly, communicating with passion, team work and embrace changes as a way of working
  • Support the COO (Chief operating officer) and the organization at large in the management of the resource planning utilization; agree on challenging performance objectives and measures for direct reports and provide regular feedbacks and honest assessment on achievement.
  • Uphold integrity at all times and ensure compliance with policies and procedures
  • Train guide and develop leadership, direction and pace to all Training staff in order to develop expertise and build capacity.
Strategic planning, Management & Leadership: (Weighting: 30%)
  • Ensure that the Organization’s facilitation resource pool is adequately equipped through the recruitment of professional and experienced personnel
  • Ensure proper resource planning for current and future projects/assignments including but not limited to Training support team, facilitators, materials, equipment and training facilities.
  • Ensure delivery of memorable training sessions by doing: Advance preparation of training packs, materials & equipment; Prior briefing &preparation of facilitators; advance visiting of new training venues; ensure ‘success stories’ are done for all long-term programs; continuously review the graduation process and add any grandeur
  • Implement prudent planning measures for all resource management & institute replenishment thresholds.
  • Formulate and perform necessary information analysis aimed at improving performance, enhancing service delivery and customer service
  • Harness existing and create new competencies in order to achieve competitive advantage
  • Conducting market intelligence of relevant industry forces impacting on the business and developing requisite pro-active and response mechanisms.
People Management: (Weighting: 25%)
  • Provide monthly training and facilitator schedules one month in advance for all countries
  • Attend at least 2 full training sessions facilitated by each of the facilitators every month.
  • Provide prompt facilitator evaluation feedback after each training session to ensure improvement.
  • Hold facilitator re-certification and debrief sessions on a quarterly basis
  • Have and maintain good rapport with all suppliers
  • Plan for team energizing sessions for the training team and facilitators
Business Development: (Weighting: 10%)
  • Continuously review program content to ensure relevance and competitiveness
  • Review all training cost contributors with a view of achieving cost effectiveness at the best value
  • Continuously assess new revenue avenues through the department
Customer Service and Support: (Weighting: 20%)
  • Promptly perform thorough review of all call memos & request for clarifications within the same day.
  • Accompany BDMs to calls on a need basis to provide requisite support
  • Perform periodic product briefing sessions for all BDMs
  • Provide proposals and other forms of responses within the set timelines.
  • Provide evaluations analysis to respective to respective BDMs for in-house sessions
Remuneration: Gross of Kshs. 135,000 – 200,000 – dependent on level of relevant experience - plus benefits.


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