We are a leader in the international
telecommunications industry and are looking to recruit dynamic, first class
professionals to fill the following position in our office in Nairobi, Kenya
but working towards our offices across Sub-Saharan Africa.
We offer an excellent working environment, good training prospects and an attractive compensation structure.
Engagement Practices Analyst - 00046833
Overall purpose of Account EP Analyst:
The overall purpose of the EP Analyst is to reduce the workload and/or to
support the EP Business Operations and Development department with specialist
knowledge in the area of business analysis, general administration and
documentation.We offer an excellent working environment, good training prospects and an attractive compensation structure.
Engagement Practices Analyst - 00046833
Overall purpose of Account EP Analyst:
The responsibilities mainly consist of assisting the team members within the EP Business Operations and Development department with analysis of key business metrics, ensuring that all required documentation such as scheduling, progress reporting, document updating etc, required throughout the different facets of the department is provided and archived correctly and completely according to best practice and local policies.
Main Responsibilities:
- Measure,
analyse and report on key Engagement Practice metrics such as Orders
Booked, Time Reporting, Organisational Management.
- Prepare
presentation and discussion material for the RSSA EP Leadership Team.
- Analyse
and report on the Sales Funnel and Key Deals.
- Administer,
develop and maintain required administration documentation in assigned
task defined areas.
- Support
the Business Readiness Manager in administering NPI (New Product
Introduction) and PDM (Priority Deals Matrix) and support activities/
venue/ meetings arrangements.
- Prepare
and monitor the status of documentation to applicable stakeholders,
including the creation, updating and reporting of NPI and PDM documents /
reports.
- Support
Business Readiness Manager in ensuring that all documentation required,
will be collected correctly and completely.
- Continually
monitor and revise the PDM as and when required.
- Support
the Planning & Competence Manager in the administration of the RDM
(Resource Development Matrix) together with the Line Managers of the
Practices.
- To
prepare accurate and timely reports as requested by the Head of Business
Operations & Development.
Main Activities:
- Creates
and maintains the PDM in the document management system (EriDoc), and
administration of access control for stakeholders.
- Creates
and maintains the EriColl site for central access to reports and
documentation.
- Creates
and maintains all stakeholder and distribution lists.
- Administers,
develops and maintains required administration including meeting
preparation and documentation in assigned tasks.
- Supports
the Business Readiness Manager in administering PDM and NPI project
activities/ venue/ meetings arrangements.
- Arrange
internal meetings and assist in minute taking and formation of action
plans. Write up and distribution to participants.
- Prepares
and monitors the status of the PDM, together with the relevant
stakeholders, including but not limited to:
- Creation
of PDM
- Updating
of PDM
- Reporting
of PDM
- Tracking
of PDM
- Updating
of NPI
- Reporting
of NPI
- Tracking
of NPI
- Monthly
updating of HRMS data in the RDM
- Monthly
updating of MORE data in the RDM
- Prepare
accurate and timely reports including progress, process
adherence/performance analysis, forecasting, items of concern and proposed
corrective actions on a regular basis, in order to assist the Business
Operations & Development team in fulfilling specified requirements and
objectives.
- Assist
the Business Readiness Manager in identifying new NPI candidates by taking
ownership, reporting and responsibility for the RSSA product portfolio
candidate list.
- Analyse
monthly time reporting statistics and follow up discrepancies with
respective Line Managers.
- Prepare
monthly reporting for EP Leadership Team.
Required Competencies:
General Competence:
General Competence:
- Independent,
self-motivated, strong initiative, well organized & structured,
logical & analytical and able to be a good team player and must have a
strong customer focus.
Professional Competence:
- Good
contact network within Ericsson and good understanding of the Ericsson
World
- Ability
to apply best practices from other parts of the world to this region.
- Very
good computer literacy.
- Very
good understanding of IS/IT Tools, i.e MS Project, MS Office, EriCOLL and
EriDoc.
- Good
understanding and knowledge in the discipline of basic administration.
- Have
working knowledge of corporate policies, procedures and related tools.
- Have
excellent documentation and presentation skills
- Have
excellent communication skills
- Have
excellent planning and scheduling skills
- Extensive
knowledge of MS Excel
Internal Technical Competences:
- EriDoc
- Administrative
Skills
- Ericsson
Business Processes
- Engagement
Practices Ways of Working
- EPP
/ Ericoll
- SAP/ONE
- Project
Planning / Project Management
Business Competence:
- Extensive
knowledge of Business performance metrics
- Good
written and spoken English.
- Good
knowledge about Ericsson Business Processes.
- Ericsson
Product Portfolio Knowledge
Human Competence:
- Team
player and Service Orientated.
- Dedication
and commitment.
- Driving
force and proactive attitude.
- Excellent
internal and external communication skills.
- Proactive
co-operation and interaction with colleagues within the team, as well as
across the organization.
- Encouraging
others to identify the most appropriate solutions toward a common goal
- Being
flexible and when necessary able to resolve conflicts according to the
situation.
- Focus
on service understanding and delivery.
- Strong
administrative, coordination and multi tasking skills.
- Fast
and unambiguous decision-making.
Additional Information:
The role is of a demanding nature and may require support outside normal office hours and on weekends.
Qualifications
The role is of a demanding nature and may require support outside normal office hours and on weekends.
Qualifications
- Degree
in Business Administration or equivalent
- General
administration experience.
Job: Consultant
Primary Location: KE-110-Nairobi
Other Locations: ZA-GT-Johannesburg
Schedule: Full-time
Job Posting: 01-Nov-11
Unposting Date: 08-Nov-11
Job Type: Internship
Number of Openings: 1
Interested candidates for roles should apply online at www.ericsson.com/careers and search jobs by country ‘Kenya’ or 'Nairobi' to be considered for these exciting roles by latest 7th November 2011.
Primary Location: KE-110-Nairobi
Other Locations: ZA-GT-Johannesburg
Schedule: Full-time
Job Posting: 01-Nov-11
Unposting Date: 08-Nov-11
Job Type: Internship
Number of Openings: 1
Interested candidates for roles should apply online at www.ericsson.com/careers and search jobs by country ‘Kenya’ or 'Nairobi' to be considered for these exciting roles by latest 7th November 2011.
You can now click on this link www.kenyanvacancies.com to visit our sister website for more vacancies.