Actual Title: Internal Communication Manager
Department: Corporate Communication
Sub-department: Internal Communication
Reporting to the position: Head of Corporate Communication
Role Purpose:
Encompasses the timely coordination of employee communication through a range of channels to ensure ease of access, clarity and consistency.
Key Responsibilities
1. Operational (35%):Department: Corporate Communication
Sub-department: Internal Communication
Reporting to the position: Head of Corporate Communication
Role Purpose:
Encompasses the timely coordination of employee communication through a range of channels to ensure ease of access, clarity and consistency.
Key Responsibilities
- Developing
an understanding of the internal communications needs within Telkom Kenya
and across the Group
- Owner
of internal communications process delivery, timely and effective
communication through the company
- Deliver
regular communication for all staff through a range of channels ensuring ease
of access to communication, clarity and consistency of messages
- Develop
regular feedback channels to promote cross communication within the
company
- Play
an active role in managing culture change through the delivery of key
messages as well as analyzing the impact on staff
- Prepare
regular communication to staff with the use of creative channels such as
newsletters, online publications, key messages, organizing of staff
seminars, contests and convention
- Ensure
the continuous inculcation of Orange brand values through induction and
staff regular engagement activities
- Coordination
of communication at regional level across the company
- Organizes
internal events for the employees in order to re-enforce the company
values and culture
- Provide
support in organizing CEO’s update meetings with employees and promotes
them on the intranet
- Responsible
for the local implementation of the communication programs developed by FT
group
2. Reporting (15%):
- Prepare
annual team member satisfaction surveys and feedback to management
- prepare
reports upon request on communication channels usage
- prepare
various reports on demand on specific communication issues and activities
- Prepare
monthly regional management reports for briefing to the CEO
3. Managerial activities (40%)
- Team
Coordination
- Development
direct subordinates
- Strategy
elaboration
- Financial
Responsibilities: budget review, reporting
Education Background & Experience:
- Bachelors
Degree in Communications or a related field from a recognized Institution.
- Minimum
5 years experience as a communications professional in a corporate or
agency setting
Professional Knowledge:
- Excellent
Computer skills
- Knowledge
of graphics, Photoshop and digital media will be an additional advantage
- The
role, responsibilities, vocabulary, techniques and impact of communication
including the strategic role of communication
- excellent
oral and written skills in Swahili and English
- an
understanding and practical application of the brand and brand values
- an
understanding of organisational culture principles
- good
knowledge of Orange at a group and local level, understanding of Orange’s
history, the Orange vision and culture, the senior management structure
and group organisation (if employee is selected within the company)
- The
market Orange operates in, both globally and locally, its competitors,
position in the market, its performance, key products and services,
ability to translate business strategy for employees at all levels.
Professional Skills:
- Ability
to give meaning to messages
- Brand
vision
- Communication
project management
- Influence
and persuasion
- Knowledge
of target audiences
- Knowledge
of the context
- Print
and online writing
- Listening
and empathy
- Communication
skills
- Creativity
and innovation
- Customer
focus
- Event
management
- Planning
and organising
Work Conditions
- Field
Work ( out of the office for business purpose): NO (< 30%)
- Professional
tools used: handset
- Shifts
work: NO
- Night
shifts: NO
- Work
“On-Call”: YES
- Work
during the weekend: YES
The timeline for application is 18th September,
2011.
Only applications made through the Telkom Kenya corporate website (www.orange-tkl.co.ke) will be considered.
An applicant must upload a PDF or Ms Word copy of his / her CV to be considered.
Only applications made through the Telkom Kenya corporate website (www.orange-tkl.co.ke) will be considered.
An applicant must upload a PDF or Ms Word copy of his / her CV to be considered.
You can now click on this link www.kenyanvacancies.com to visit our sister website for more vacancies.