Department: Operations
Job Title: Educational Counselling Officer
Job Purpose
To provide effective counselling on applications and visas to all registered students in order to get them to their study country destination (UK, Canada, USA, Australia, New Zealand & Dubai)
Reports to: Branch Manager
Core Working Relationships: Database Officers, CSOs, Front Desk Officers, In-house Reps & Branch Managers
Accountabilities (Responsibilities)
Job Title: Educational Counselling Officer
Job Purpose
To provide effective counselling on applications and visas to all registered students in order to get them to their study country destination (UK, Canada, USA, Australia, New Zealand & Dubai)
Reports to: Branch Manager
Core Working Relationships: Database Officers, CSOs, Front Desk Officers, In-house Reps & Branch Managers
Accountabilities (Responsibilities)
- Counsel
and provide up-to-date information to allocated prospective students
- Maintain
full update on all PFL partner institutions (UK, USA, Australasia and
Dubai)
- Manage
all allocated applications and proper follow-up of the clients
- Provide
weekly applicants status to the Branch Manager
- Marketing
of all PFL Partner Institutions
- Visa
counselling by ensuring up-to-date information about applying for student
visas are passed on to students.
- Ensure
that student registration and visa targets are met.
- Any
other administrative tasks as required by management
Role Requirements
Experience and Qualifications
Experience and Qualifications
- Undergraduate
degree or able to demonstrate the level of key skills required at degree
level – essential preferably with a Swedish degree
- Considerable
experience in a customer facing role – essential
- Experience
in an administrative role - essential
- Experience
of working in international education - desirable
- Marketing
experience – desirable
- Must
speak Gunjarantee
Skills and Knowledge
- Excellent
communication skills – essential
- Proficient
in basic use of Microsoft Office suite - essential
- Knowledge
of basic marketing principles - desirable
- Knowledge
of international higher education – desirable
- Excellent
verbal and written communication skills – essential
Personal Qualities
- Well-presented
and professional demeanor
- Flexible
and positive attitude
- Organised
and methodical
- Excellent
interpersonal skills
Deadline:15th of October 2011
Applications:
Please send an up to date CV, stating your current salary, accompanied by at least 3 referee telephone numbers/email addresses to: Cathie@summitrecruitment-kenya.com
Summit recruitment & Training,
Rhino House, Karen Road, Karen
Only short listed candidates will be contacted.
Please indicate in your email which position you are interested in.
Only applicants who are successful will be contacted.
Please do not apply if you do not meet the requirements of the job.
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