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Corporate Relationship Manager, Liabilities - Institutional Banking Job Vacancy

Corporate Relationship Manager, Liabilities - Institutional Banking 

Job Ref
 CORP 12/2011

The Position

Reporting to the Unit Head, Institutional Banking, Cash Management and Corporate Service, the Corporate Relationship Manager, Liabilities will be responsible for liaison between large non-borrowing Corporates and the Bank and ensure growth in the designated portfolio in order to support the Corporate lending portfolio, whilst ensuring that the customers are retained profitably.

Key Responsibilities

  • To develop business and ensure that there is increased earnings, and utilization of all bank products through the development of appropriate value chains
  • To ensure that customer relations are maintained and further enhanced to facilitate growth in the number of customers and reduce complaints.
  • Retain existing, and attract new customers.
  • Determine target market clients, and make frequent customer visits to cement relationships
  • To be the principal point of contact for the Bank’s relationship with a designated portfolio of non-borrowing Corporate customers and non-customers.
  • To cross sell for Corporate business for the bank.
  • To ensure quality service delivery to Corporate Customers to achieve agreed service levels
  • To prepare and maintain appropriate reports.
The Person
  • University Degree from a recognized institution.
  • Possession of a post graduate degree or professional qualification in a related field will be an added advantage.
  • Minimum 5 years’ experience in Relationship Management in middle management and at least two years in Banking operations with a strong emphasis on service delivery.
  • Exposure to customer service, Trade Finance or Treasury Product Development will be an added advantage.
  • Ability to communicate clearly and concisely, both orally and in writing.
  • Have the ability to make prompt decisions and be independent in problem solving in assigned duties.
  • Possess Public Relationship skills in both formal and social gatherings and ability to establish and maintain effective working relationship with those interacted with in the course of carrying out duties.
  • Good interpersonal skills and ability to establish new client relationships and generate new business
  • Must possess sound knowledge of Bank products and problem solving techniques.
  • Possess excellent analytical skills, be open minded and have the ability to identify alternative solutions and business opportunities.
  • Possess the ability to work effectively under pressure and tight deadlines.
  • Possess good financial analysis skills
  • Be pleasant, honest outgoing, well groomed and self driven
  • Have passion and commitment to excellence.
The above position is a demanding role which the bank will provide a competitive package for the successful candidate.

If you believe you can clearly demonstrate your abilities to meet the criteria given above, please submit your application with a detailed CV, stating your current position, remuneration level, e-mail address and telephone contacts quoting the job title/reference in the subject field to

To be considered your application must be received by 20th September 2011.

Only short listed candidates will be contacted.

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