General Managers - Operations Jobs in Uganda, Rwanda and DR Congo

Our client is a leading insurance company with operations within the region. 

A strong and trusted brand leader in the market, the company seeks to recruit 3
General Managers - Operations for their Uganda, Rwanda and DR Congo offices. 

The Position: 

The position holder will be reporting to the Managing Director. 

He/She will be responsible for operational efficiencies in order to ensure a competitive advantage for the company. 

He/She will also be tasked with providing decision support on operational matters to the Managing Director. 

Key responsibilities will be: 
  • Develop the company’s Operation Strategy
  • Review the company’s Operations strategy and ensure its effectiveness
  • Develop appropriate strategies that will promote the company’s operations and ensure timely implementation
  • Oversee the Underwriting, Claims, Product Development, Customer Service and Premium Processing functions
  • Develop a robust Reinsurance Program
  • Put in place standards for the company and interdepartmental service level agreements that will improve the company’s service ratings
  • Enhance operational efficiency for the Underwriting, Claims and Customer Service functions
  • Ensure proper operating guidelines are in place in line with company policy and regulatory requirements and monitor compliance
  • Set and monitor Operations Budgets
  • Ensure that the underwriting policies reflect the company strategic risk management framework and are observed at all times
  • Ensure that service to customers and producers meets their expectations
  • Ensuring that the company’s procurement is cost effective, efficient and done professionally and in accordance with the company policy
  • Support the company’s strategic plan by ensuring a reliable customer relationship management systems
  • Ensure appropriate staffing levels, effective performance management and motivation of staff
The Ideal Candidate should have; 

Professional Experience and Qualifications: 
  • Bachelors Degree in any related field.
  • Full insurance/ ACII qualification
Skills\Attributes: 
  • Well developed leadership skills
  • Good time management
  • Assertiveness and self-drive
  • Computer skills
  • Speed and accuracy
  • Good interpersonal and communication skills
  • Ability to work under pressure and manage time efficiently
  • Ability to solve problems and make decisions effectively
If you are qualified and up to the challenge, please send an updated Curriculum Vitae (Ms Word version) to kenyanrecruiter@gmail.com clearly stating the job position (GM Operations – Uganda or Rwanda or DR Congo) in the subject. 

Include your daytime contact, current & expected remuneration as well as your notice period in your application cover letter. 

Deadline for application is 25th August 2011. 

Only shortlisted candidates will be contacted. 

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