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Reservation Officer Job in Kenya

Job Title: Reservation Officer

Reports to: Operation manager

Main Purpose of the job
  • To book files.
  • The person will have to book all the suppliers of the client’s itinerary.
  • He/she will work closely with the tour consultant in charge of the client. The Tour consultant will give he/she the file set and he/she will have to book all services and bring back the files confirmed to the tour consultant within 48 hours.

Main Responsibilities
  • To make sure the bookings are sent to suppliers rapidly and to follow up their confirmation.
  • A file given to booking should take 48 hours average to be replied so the person will have to be fast and accurate in her work.
  • Contact hotels central reservation, do the booking, look for alternatives if needed
Key Competencies / Skills
  • Ability to transfer Skills \ Training
  • Work Ethic
  • Achievement focus
  • Self Motivation
  • Energetic and enthusiastic
  • Team Player
  • Multitasking Skills
  • Logical thinking
  • Technical knowledge
  • A motivated person, understanding the industry requirements.
  • Able to act fast and focus on results.
  • Need to be able to create good relationship with suppliers and team work orientated.
Required Qualifications
  • Tourism diploma ( alternatively business/management diploma )
  • In a similar position. The candidate needs to be familiar with the tourism actors ( hotels & lodges, restaurants etc)
  • Minimum 1 year in a similar position
  • Good (above average) knowledge of the hotels in Kenya and preferably in Tanzania.
  • Good knowledge of properties belonging to Serena or Sopa etc and know where the properties are located.
To apply for this position send your CV to mycv@myjobseye.com quoting the position in the subject line.

Kindly also mention your current/ last salary and benefits.

Only shortlisted candidates will be contacted

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