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Reservation Officer Job in Kenya

Job Title: Reservation Officer

Reports to: Operation manager

Main Purpose of the job
  • To book files.
  • The person will have to book all the suppliers of the client’s itinerary.
  • He/she will work closely with the tour consultant in charge of the client. The Tour consultant will give he/she the file set and he/she will have to book all services and bring back the files confirmed to the tour consultant within 48 hours.

Main Responsibilities
  • To make sure the bookings are sent to suppliers rapidly and to follow up their confirmation.
  • A file given to booking should take 48 hours average to be replied so the person will have to be fast and accurate in her work.
  • Contact hotels central reservation, do the booking, look for alternatives if needed
Key Competencies / Skills
  • Ability to transfer Skills \ Training
  • Work Ethic
  • Achievement focus
  • Self Motivation
  • Energetic and enthusiastic
  • Team Player
  • Multitasking Skills
  • Logical thinking
  • Technical knowledge
  • A motivated person, understanding the industry requirements.
  • Able to act fast and focus on results.
  • Need to be able to create good relationship with suppliers and team work orientated.
Required Qualifications
  • Tourism diploma ( alternatively business/management diploma )
  • In a similar position. The candidate needs to be familiar with the tourism actors ( hotels & lodges, restaurants etc)
  • Minimum 1 year in a similar position
  • Good (above average) knowledge of the hotels in Kenya and preferably in Tanzania.
  • Good knowledge of properties belonging to Serena or Sopa etc and know where the properties are located.
To apply for this position send your CV to quoting the position in the subject line.

Kindly also mention your current/ last salary and benefits.

Only shortlisted candidates will be contacted

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