My Hotel Kenya Ltd is an upcoming Hotel in Nairobi. We are looking for dynamic and highly motivated individuals of high moral character and professional integrity to fill in the following positions.
1. Cook
Job Overview
The Cook will be responsible for maintaining a positive profit margin, produce high quality food with ability to cook various types of cuisines, memorize food recipes and experiment with various types of cooking styles. The person should be aware of various kitchen appliances.
Principal Accountabilities1. Cook
Job Overview
The Cook will be responsible for maintaining a positive profit margin, produce high quality food with ability to cook various types of cuisines, memorize food recipes and experiment with various types of cooking styles. The person should be aware of various kitchen appliances.
The Principal Accountabilities will be:
- Ensure quality/quantity production of food cooked and maintain high standards of hygiene in the Kitchen
- Responsible for right combination of starters, main courses and desserts
- Establish and maintain contacts with suppliers
- Keep quality check on food preparations and surrounding
- Maintain sanitary norms by complying with health guidelines
- Ensure the quality of the dish before serving it to his guests
- Maintain cost cutting measures through minimal food wastage
Minimum Requirements
- A diploma in food production
- At least 3 years work experience in a busy 3 to 4 star restaurant as a cook
- Certificate in the field of health and safety
- Fire safety training will be an added advantage
- Must be conversant with food and beverage cost control
Skills and Competences
- Excellent communication and interpersonal skills
- Must be ready to work with speed and accuracy
- Must be knowledgeable about all the ingredients and their combinations
- Must be creative and not be afraid to experiment with food
- Must be organized, patient and be able to work well under pressure
2. Front Office Assistant
Job Overview
The Front Office Assistant will be responsible for management all Front Office Operations to ensure profitability, control costs and quality standards to ensure total guest satisfaction.
Principal Accountabilities
The Principal Accountabilities will be:
Job Overview
The Front Office Assistant will be responsible for management all Front Office Operations to ensure profitability, control costs and quality standards to ensure total guest satisfaction.
Principal Accountabilities
The Principal Accountabilities will be:
- Effectively plan and manage the day to day procedures in the Front Office areas, to ensure high quality standards
- Greet customers who are making an appearance to the hotel and take care of their comfort level
- Answer queries providing them with necessary information and maintaining records
- Attend to the calls and also make calls to the customers when necessary
- Receive payments and make records of the same
- Responsible for promoting various offers and services of the organization
- Ensure that the guest check-in and check-out records are maintained
- Assign rooms and issue vingcards
- Handle guest complaints promptly and professionally, demonstrating genuine care and concern
Minimum Requirements
- A minimum of a higher diploma in Hotel Management
- A certificate in customer service is an added advantage
- At least two (2) years working experience in front office in the hospitality industry
Skills and Competences:
- Honest and of unquestionable integrity
- Outgoing, people -oriented, creative, reliable, courteous and composed in stressful situations
- Able to effectively handle guests complaints with tact, patience and diplomacy
- Good communication and interpersonal skills
- A team player adaptable to a multicultural and multiracial working environment
- Ability to communicate with different kinds of people, with a positive attitude towards team and guests
- Good organizational skills and should be ready to work for long hours when needed
- Good and pleasing personality
- Excellent telephone etiquette
Eligible candidates are expected to submit their applications on or before 27th May 2011 through email at hr@tumaceng.com
Only shortlisted candidates will be contacted.
Only shortlisted candidates will be contacted.
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